Melbourne, Victoria, Australia
Penultimate-year Bachelor of Project Management (Honours) student at RMIT University, completing a minor in Information Technology, with a strong interest in technology-driven project environments, digital transformation, and healthcare innovation. I am passionate about how systems, people, and technology can work together to improve processes, solve problems, and deliver meaningful outcomes. Through both academic and professional experience, I have developed skills in project coordination, stakeholder engagement, communication, scheduling, documentation, and problem-solving within fast-paced environments.
- Represent the university at key events including Open Days, campus tours, and outreach programs - Engage with prospective students and families, providing insights into university life and study pathways - Support event coordination and contribute to delivering a positive and informative experience - Communicate effectively with diverse audiences in a fast-paced, team-based environment
- Developed strong interpersonal skills by engaging with customers and identifying their needs - Managed multiple responsibilities including customer service, inventory checks, and product displays - Handled customer enquiries and resolved issues efficiently to maintain satisfaction - Collaborated with team members to achieve store goals and sales targets - Adapted quickly in a fast-paced retail environment during peak periods and product launches
- Managed front desk operations including attendee registration and access badge distribution - Engaged with industry professionals and assisted with attendee enquiries - Supported event coordination to ensure a smooth and organised event experience - Assisted with guest management and maintained professional communication with attendees
- Assisted with event logistics including equipment setup, poster placement, and registration desk preparation - Managed attendee check-in and ensured smooth registration processes - Supported award certificate setup and coordinated event materials - Worked collaboratively with the event team to ensure smooth delivery of the event
- Supported daily operations and assisted management in coordinating service delivery - Facilitated communication between staff and supervisors to maintain smooth operations - Assisted in training new staff members and improving onboarding processes - Monitored customer feedback and reported insights to management for service improvements - Developed strong problem-solving and organisational skills in a fast-paced environment