Wroclaw Metropolitan Area
I have over 8 years of experience in pricing management and business strategy, currently serving as Pricing Director MU North at Nokia. I work closely with teams across the Nordics, Baltics, and BeNeLux regions, focusing on implementing competitive pricing strategies and ensuring long-term profitability. My background spans both MEA and EUR regions, where I gained strong expertise in problem-solving and market analysis.
Responsible for working on business cases in Middle East and North Africa market and implementing customer pricing strategies in reference to Mobile Network portfolio and ensure short and long term competitive positioning and profitability of offered solution including commercial, financial and technical aspects.
Responsible for executing a full scale of customer service activities in CEE Region. This includes: customer service operations, process development, planning and execution, customer and client interaction / business partnership, systems/data management and reporting and analysis. Assists in the management of improvement projects and commitments requiring a comprehensive understanding of customer service practices and procedures. Reviews and creates moderately complex internal/external benchmark reports and activities, and provides feedback and input into the organizational roadmap.
Efficient administration of customer orders in ERP system (JD Edwards) Accurate demand forecasting, analysis of demand data (RFC) Customer complaint registration in Impas and supporting investigation of CSD related Planning shippments of ethanol, inventory management, operational cooperation with carriers and Customs Office (Excise Tax Supervision), customs documentations (EMCS), export, ADR transport Creating contract templates and daily reports from InfoESM (database), Handling of consignment stocks, stock control EDI customer Creation of credit/debit notes for customers/clients, issues involving invoices or payments Creation moderately complex internal/external benchmark reports
Sale of roller skis on the Polish market, demand analysis, sales offer preparation, search for distributors
Creating and updating a database of customers, conducting weekly reports, customer service