Middleton, Wisconsin, United States
As a Systems Integration Engineer at ACD Distribution, I bring over 9 years of IT experience, contributing expertise in integration engineering, troubleshooting, and system administration. My work involves designing and managing seamless integrations across enterprise systems, including deploying Sage X3 for ERP optimization and implementing EDI solutions to enhance operational efficiency and accuracy. Skilled in BigCommerce synchronization and Algolia integration, I have contributed to improving e-commerce operations and enhancing user experience. My certifications, including A+ and Google IT Support, reflect my commitment to professional growth and technical proficiency, enabling me to support business goals through effective IT solutions and collaborative teamwork.
Experienced in designing, implementing, and managing seamless integrations across enterprise systems to enhance operational efficiency and scalability. Skilled in deploying and maintaining **Sage X3**, ensuring optimal ERP performance and alignment with business objectives. Successfully led the integration of **EDI (Electronic Data Interchange)** solutions to streamline supply chain operations, reducing manual processes and improving transaction accuracy. Proven expertise in implementing and synchronizing **BigCommerce** for e-commerce operations, enhancing online sales and inventory management. Integrated **Algolia** for advanced search and indexing, improving user experience and data retrieval. Spearheaded the deployment of **MarketTime**, optimizing B2B sales processes and order management. Security-focused, with hands-on experience implementing **CrowdStrike** for endpoint protection, strengthening cybersecurity posture against evolving threats. Adept at troubleshooting integration issues, collaborating with cross-functional teams, and leveraging APIs, middleware, and automation tools to ensure seamless data flow and system interoperability.
• Managed network issues, end user problems, hardware issues, and system integrations for Sage X3 at ACD Distribution, LLC. • Implemented solutions to enhance system efficiency and streamline processes. • Collaborated with cross-functional teams to ensure seamless communication between systems.
o Law Enforcement Technology Implementation o End User Training o System Administration o Computer Networking o Social Media Team Leader o Employee Engagement Team Leader o Troubleshooting o Asset Deployment o Microsoft Azure/365
o Law Enforcement Technology Implementation o CAD Deployment (with ArcGIS training and troubleshooting) o End User Training o Airport Technology Operations o System Administration o Teen Outreach Program
• Child Care Worker o Utilizing therapeutic methods to help children develop proactive mental skills to succeed in society. o Continuous learning of new therapeutic techniques o Creating and documenting paperwork that is reported to state government agencies. o 1 on 1 classroom instruction for students with learning differences o Ran a summer program teaching basic computer concepts for 4th and 5th grade students. • IT Admin o Fixing agency electronic equipment in a timely manner o Creating work orders to get equipment properly fixed and any necessary parts needed for repair ordered. o Training agency employees to use new systems and programs.
o Provide customer service and support. o Repair computers and other electronic devices o Teacher thru Geek Squad Academy (Robotics, Windows Workshop, Game Development)