Alden Gonzalez

Premium Hospitality Executive | New York City FC

Nanuet, New York, United States

About

Experience

  • Premium Hospitality Executive at New York City FC
    May 2024 - Present · 2 yrs 2 mos

  • Legends (3 yrs 1 mo)
    • Senior Account Executive
      Jan 2023 - May 2024 · 1 yr 5 mos

      - Manage and cultivate B2B partnerships with over 100 tour operators, including high level executives, to bolster relationships and boost revenue and ticket volume - Achieved sales exceeding $1.4 million in revenue and 56,000+ tickets sold in 2023, surpassing targets by 140% - Conduct sales missions, participate in conferences, and engage in networking events to deepen understanding of company offerings and foster stronger relationships - Facilitate the onboarding of new sales representatives across Legends Attractions, ensuring proficiency in systems and sales procedures - Enhance sales processes across all channels by optimizing sales systems for improved efficiency and effectiveness

    • Group Sales Associate
      Nov 2021 - Dec 2022 · 1 yr 2 mos

      - Managed inbound leads and escalated outbound sales initiatives, resulting in the generation of $430,000 in revenue and 16,000 tickets, surpassing targets by 108% - Successfully developed and relaunched various value-added offerings across multiple group segments, enhancing customer engagement and satisfaction - Established strategic partnerships with local attractions, expanding exposure and introducing combined group offers to diversify revenue streams

    • Food And Beverage Supervisor
      May 2021 - Nov 2021 · 7 mos

      Work in a fast-paced environment alongside the General - Manager to ensure smooth operations, uphold quality standards, and address customer concerns for an exceptional customer service - Train and manage coworkers on health, safety, and company policies and procedures