Milan, Lombardy, Italy
👨🏼💻 Creative Web Designer with a passion for technology! From crafting unique and engaging digital experiences as a Web Designer to leading technical teams and solving complex challenges in e-commerce and medical software, I bring a dynamic blend of creativity, technical expertise, and leadership to every project. 🚀 Web Enthusiast & Developer: Starting my journey as a creative Web Designer, I honed my skills in crafting visually stunning and user-focused solutions, mastering WordPress and other in-demand programming languages to bring ideas to life. 🖥️ Head of Web Development @ Simple Work: I led a web development team in the specialized medical software sector, managing daily operations, ensuring code quality, and driving innovative projects. I thrived on connecting teams, solving challenges, and facilitating seamless communication between development, support, and business units. 📈 Technical Account Manager @ eBay: I transitioned to a strategic role, supporting sellers in integrating seamlessly with the platform, optimizing performance, and unlocking growth opportunities. My focus was on combining data-driven insights with technical guidance to help sellers succeed in a competitive marketplace. ✨ What ties it all together? A love for creating impactful digital solutions—whether through writing elegant code, enabling businesses to grow, or driving digital innovation.
In this role, I acted as a strategic advisor and technical expert, combining business development with technical integration to support sellers in integrating their systems with the eBay platform and optimizing their overall performance. My key responsibilities included: — Collaborating with key sellers to understand their business needs and offering tailored solutions for seamless integration with eBay's APIs, custom tools, and enterprise platforms such as Salesforce. — Own full-cycle sales including prospecting, discovery calls, deal qualification, pitching, objection handling, negotiation, and closing of eBay core — Driving business development initiatives by engaging with sellers and partners, identifying new opportunities, and fostering strategic collaborations to expand eBay’s ecosystem. — Driving the adoption of eBay's technical solutions, ensuring sellers could maximize efficiency and reach their sales goals. — Utilizing custom tools, Salesforce CRM, and Tableau to analyze seller performance data, track KPIs, generate dashboards, and deliver in-depth evaluations to identify growth opportunities and implement strategies to improve metrics such as conversion rates, traffic, and customer satisfaction. — Coordinating cross-functional teams (engineering, product, and support) to resolve technical challenges and improve platform usability for sellers. — Delivering training and best practices to empower sellers to take full advantage of eBay's ecosystem. — Building and nurturing business relationships with sellers and partners, combining technical integration with commercial collaboration to unlock long-term growth opportunities. This role allowed me to combine technical expertise, strategic thinking, business development and customer-focused solutions—leveraging advanced analytics and CRM platforms—to contribute to the success of eBay's marketplace and its sellers.
I was responsible for leading the team and driving the success of our web projects. My key responsibilities included: — Managing and coordinating the daily activities of the web development team, ensuring efficient workflows and timely project delivery. — Overseeing and contributing to the review and development of high-quality code to maintain technical excellence and align with project requirements. — Acting as the primary point of communication between the web development team, customer support, and other departments to address technical needs and resolve challenges effectively. — Collaborating on the design and implementation of new projects, from conceptualization to deployment, to meet evolving business and client needs. — Researching and proposing innovative solutions to enhance the functionality and performance of our web-based systems. — Maintaining and developing collaborations with partners and external stakeholders, fostering strategic relationships to support business growth. — Identifying new business development opportunities, leveraging market analysis and internal data to suggest solutions that maximize growth and create added value. — Analyzing project and performance data using Salesforce, Tableau, and custom analytical tools, generating reports and dashboards to optimize processes, track KPIs, and guide strategic decision-making. — Leading the adoption and integration of modern web technologies, data-driven methodologies, and process improvements. — Developing and implementing best practices in team management, project delivery, and cross-functional collaboration. This role allowed me to leverage my technical expertise, leadership skills, and analytical capabilities to deliver impactful solutions, support business growth, and maintain strong partnerships in a highly specialized and dynamic industry.
As an individual contributor on the web team, I transformed UI/UX requirements into fast, accessible, creative and maintainable web interfaces while championing modern best-practices. Key contributions: Feature delivery – Responsive pages/components (HTML5, SCSS) that lifted engagement and trimmed bounce rate. Framework mastery – Built and refactored PHP/JS modules, adding a reusable design-system that cut build time. Speed wins – Leveraged Lighthouse, Web Vitals, lazy-loading, and code-splitting to shaveloads and land “good” Core Web Vitals. Partner teamwork – Worked daily with Product, Design, and Backend to clarify needs, surface constraints, and iterate rapidly from concept to release. Accessibility focus – Achieved WCAG 2.1 AA compliance through semantic markup and ARIA patterns, widening reach and meeting contract targets. CI/CD tooling – Improved a Git-driven pipeline with automatic linting, formatting, and preview deploys, enabling multiple safe releases These accomplishments demonstrate proven front-end expertise and a track record of shipping high-impact, user-focused web experiences..