Barcelona, Catalonia, Spain
I am a Service Designer who partners with large organizations to drive transformation from the inside out. By applying systems thinking and organizational design, I work alongside global and regional teams to shift mindsets and co-create more efficient and humane ways of working. I thrive in cross-functional environments, translating deep human insights into tangible service concepts that drive meaningful change. My background in industrial design engineering allows me to not only understand abstract systems but also to make them tangible and clear.
Synthesizing complex research findings into actionable insights, visualized through patient journey maps, service blueprints, and ecosystem models to inform business and product strategy. Designing and facilitating strategic co-creation workshops with diverse, cross-functional teams (including Medical Affairs, R&D, Marketing, and Business) to define problems, generate solutions, and build alignment. Developing and testing low-to-mid-fidelity service prototypes to validate concepts and gather early-stage feedback from users and stakeholders.
Teaching assistant for Advanced Embodiment Design