Dr. Alan Lai

Chief Executive Officer at Pet Space Group

Hong Kong, Hong Kong SAR

About

CEO & also an Entrepreneur with a demonstrated history of working in the healthcare & Medical industry from start-up to MNC in APEC. Skilled in Clinic Operations, Retail Operations, Sales Management, Negotiation, Marketing, Business Strategies & Transformation. Strong business development professional graduated from Doctoral of Business Administration at The City University of Hong Kong, Executive MBA program at The Chinese University of Hong Kong (CUHK) Business School as well as a Registered Dietitian (UK) & a Public Health Specialist (UK).

Experience

  • Chief Executive Officer at Pet Space Group
    Mar 2019 - Present · 7 yrs 4 mos

    Group CEO & Board of Directors Pet Space is Hong Kong’s largest veterinary group, with 13 hospitals in Hong Kong including both western & traditional Chinese veterinary medicine and a flagship hospital in Singapore as well as an online shop “Pet Space Club” and "Pet Space Academy where we educate and enhance pet lover's knowledge on pet healthcare. “Medutainment” is our unique approach of supporting both pets and pet owners through Medical care, Education and Entertainment, while providing a high standard of hospitality and customer service.

  • Founder at The CLINIC
    Dec 2016 - Present · 9 yrs 7 mos

  • Visiting Lecturer at The Hong Kong Polytechnic University
    Feb 2022 - Feb 2024 · 2 yrs 1 mo

    Knowledge Transfer and Entrepreneurship

  • Chief Executive Officer at Asia Veterinary Diagnostics
    Mar 2019 - Oct 2020 · 1 yr 8 mos

    Asia Veterinary Diagnostics (AVD) is the leading veterinary diagnostics laboratory in Asia. It was the diagnostics division of Pet Space Group serving the veterinary community in Hong Kong, Singapore and beyond. At AVD our pathologists offer the highest level of expertise coupled with extremely efficient turnaround times. The division was sold in September 2020.

  • Executive Director at Genesis Rehab Services
    Aug 2015 - Mar 2019 · 3 yrs 8 mos

    Full P&L responsibility. Accountable for the overall operation and management of the development & start up of the "Vitality Center" outpatient rehab clinic business in Greater China. Managing staff included doctors, physiotherapists, nutritionists, occupational therapists, registered nurses, rehab fitness trainers, rehab specialists and other administration staff. Expanding GRS core rehabilitation business model from US into the China market including acquisition of healthcare business in Hong Kong. GRS Health Services is the China-based division of Genesis Rehab Services (GRS), one of the largest and strongest healthcare organization in the United States and the premier provider of rehabilitation and wellness services. (NYSE: GEN) At our GRS Vitality Centres we allows you to take control of your health and well being offering premium one to one professional healthcare services. Our highly-skilled team of healthcare professionals - including health coaches, physiotherapists, rehab fitness trainers, nurses, respiratory therapists, nutritionists and rehabilitation specialists. Our focus are on disease prevention, disease management, rehabilitation therapy, lifestyle goals, and more. The care that we provide is based on evidence and uses the most advanced clinical technologies available. The goal of membership to become an extension of family through social services and high quality healthcare.