Mississauga, Ontario, Canada
I am a skilled inside sales representative with a diploma of education in electrical engineering technologies/technicians from Sheridan College. I worked at Genrep Ltd/Ltee, where I provide customer service, technical support, and product knowledge to clients in the power generation industry. I have strong problem solving, communication, and multi-tasking skills that enable me to handle complex and diverse inquiries and requests efficiently and effectively. Prior to joining Genrep Ltd/Ltee, I worked as a masterdata and operations support at WITRON Group, where I managed product expectations for the depalletizer machines, analyzed product dimensions and weights, resolved product issues, and trained and developed the operations team. I also worked as an assembler at Dhal Valve Ltd, where I assembled and tested valves and fittings for various applications. In these roles, I gained valuable experience and expertise in electrical and mechanical engineering, production improvement, and quality control. I am passionate about learning new technologies and applying them to improve customer satisfaction and operational performance. I am also eager to contribute to a team that values collaboration, innovation, and excellence.
Managing product expectations for the depalletizer machines e.g vacuum pressure, layer stability of pallets or layers. Analyze product dimensions for case order machines and pack corners Resolve product weight and dimension issues at contour checks and inbound areas Continuous production improvement. Understanding of machines to work with customer’s need Analyze production and maintenance KPI to resolve mechanical and logical breakdowns Train and develop operations team