Monifieth, Scotland, United Kingdom
Promoted to lead the Field Operations Performance & Development function, driving operational excellence and workforce evolution at a pivotal stage of transformation. I oversee a high‑impact team dedicated to embedding best practice, optimising field performance, and shaping the future of delivery across VMO2 Field Ops in direct, wholesale, B2C and B2B2C channels. My role focuses on innovation in how we serve customers and influencing the strategic development of Field Delivery, whilst ensuring a commercially sound footing across the entire field organisation.