Alain Sandenbergh

About

Experienced Ecommerce Specialist with a demonstrated history of working in the luxury goods industry. Skilled in Sales, Customer Relationship Management (CRM), Customer Satisfaction, Customer Retention, and Management.

Experience

• Head of Sales and CSM at HAM Analytics
  Jun 2026 - Present · 1 mo

  Head of Customer Success & Commercial Growth | Driving Retention, Expansion & Revenue for Subscription Ecommerce Brands

• Customer Success and Engagement Manager and Retention Expert at AMP
  Jun 2024 - May 2026 · 2 yrs

• Customer Success and Engagement Manager at Shopify
  Jul 2022 - Jun 2023 · 1 yr

• Growth Manager at Deliverr Inc.
  Apr 2020 - Jul 2022 · 2 yrs 4 mos

  Deliverr empowers any retailer to offer a Prime-like delivery experience to their customers. We are leveraging cutting-edge machine learning and optimization technology to build a smart fulfillment network, enabling anyone, anywhere to offer fast and cost-effective fulfillment. We've raised over $170M in funding to date and have offices in San Francisco, Chicago and Toronto

• eCommerce - Customer Success EMEA at Gucci
  Oct 2018 - Apr 2020 · 1 yr 7 mos

  Ensured an experience that developed customer relationships that promoted retention and loyalty through Gucci's e-Commerce Channel