Experience
-
Branch manager at Alkhaleej Bank ٍSudan
Feb 2017 - Present · 9 yrs 9 mos
-
Bank of Khartoum (21 yrs 2 mos)
-
Branch Manager
May 2012 - Present · 14 yrs 6 mos
-
Khartoum
Present
Am responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives. Develops new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to the Operations Officer or other branch personnel. Responsible for attaining established Bank and branch goals through active participation in sales management and officer call programs. Participates in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities. May perform duties in the absence of the Operations Officer or other such management capacities as directed by the Regional Manager.
-
Branch Supervisor
Sep 2005 - Present · 21 yrs 2 mos
-
Khartoum
Present
-
Present
3. Branch Supervisor from may 2010 to July 2011 with the following duties:
. Teller duties such as cashing checks, processing payments and transferring funds
. Oversee and coordinate the daily tasks of bank tellers,interview prospective employees, conduct performance reviews and terminate workers.
. Ensure that bank procedures and policies are followed and implemented throughout different banking operations.
. Put together work schedules, assign and prioritize employee tasks, reconcile teller cash balances and assist tellers with difficult customer questions or problems
4. Officer In charge with the following duties:
. Administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives.
. Develops new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals through new business sales, referrals and retention of account relationships.
. Provides leadership, training and supervision; delegates day to day operations to the Operations Officer or other branch personnel.
-
Office Manager
Apr 2008 - Jun 2011 · 3 yrs 3 mos
-
Bank Teller
Feb 2007 - Aug 2007 · 7 mos
-
Marketing Director at Bank of Khartoum
Jan 2004 - May 2005 · 1 yr 5 mos