Bhopal, Madhya Pradesh, India
A BTech graduate in Electronics and Communications Engineering from Lakshmi Narain College of Technology, contributed to advanced desktop virtualization solutions as a Senior Engineer at Microland Limited. With hands-on experience in MERN stack and front-end development, supported dynamic technology initiatives and facilitated seamless digital transformations. Prior to this role, gained foundational engineering experience as a Graduate Engineering Trainee and a student intern, honing core technical skills in software development. Certifications in Core Java and Microsoft AI further demonstrate adaptability to emerging technologies and innovation-driven environments.
Designed and implemented end-to-end automation systems for a coaching business handling leads, payments, sessions, and follow-ups. Managed complete platform operations on TagMango including course setup, payment workflows, funnel mapping, and webinar integration. Built automated CRM pipelines using Zoho CRM for lead tracking, salesperson assignment, and stage-wise conversion monitoring. Created structured invoicing and payment tracking systems using Zoho Invoice. Automated payment reminders and client communication sequences using Brevo. Built cross-platform workflow automation using self-hosted n8n to sync CRM, invoicing, email, and form submissions. Designed centralized dashboards to track pending payments, revenue, lead sources, and conversion metrics. Configured domain infrastructure including DNS (SPF, DKIM, DMARC), subdomains, and email authentication for improved deliverability. Managed webinar infrastructure on VPS for long-duration (5–6 hour) live coaching sessions with optimized performance and bandwidth control. Developed custom web applications (HTML, CSS, JavaScript, Node.js) for internal business use including: 1. Payment confirmation systems 2. Dynamic tracking dashboards 3. Client management mini-CRM tools 4. Automated form-based workflows. Implemented dynamic pricing logic and manual override systems for flexible coaching offers. Reduced manual operational workload by systemizing end-to-end business processes through automation-first architecture. Built scalable, low-cost infrastructure using self-hosted and SaaS integrations.
Worked for EY in the Administration and management of Citrix XenDesktop for both Frankfurt and US clients. Resolution of tasks and incidents in Service Now related to Citrix XenDesktop Assisted clients in both Frankfurt and the US regions if there was any issue with their Virtual desktops and troubleshooting the errors. Management of VMware and Nutanix Virtual machines and resolving tickets related to them. Managing CPUs of Virtual machines Provisioning and decommission of VDIs for clients and users Memory management and running scripts related to VDIs and Virtual Machines. Network related work in VDIs and VDA agent upgradation Assisting L3 in their tasks Management of Nutanix and VMware consoles Working on Citrix director and managing VDIs from there. Registering VDIs and health check of VDIs. Assigning Delivery Groups to VDIs.