Remscheid, North Rhine-Westphalia, Germany
An experienced professional with proven success in technological and business strategy roles, with special emphasis on negotiations and change management. Experienced in in-house consulting, managing the overall business expansion and operational strategies including operational streamlining of the manufacturing organisations. Excellent in communication and stakeholder skills including experience with interfacing CXO levels internally and externally. Skilled in Digital Strategy, Design Thinking, Industry 4.0, development and implementation of digital products and business models. Trained and skilled in following platforms as an Administrator: 1. Alyne: Alyne is a content centered, RegTech, next generation Software as a Service Platform. It allows companies to digitalise Cyber Security, Risk Management and Compliance. 2. Salesforce: Sales Cloud and Service Cloud
Salesforce and S/4HANA International Rollouts | Change Management | Digital Transformation
AI Project Strategy | Service2Retention | Salesforce - CRM | Automation | IT Consulting
Digital Strategy | RegTech | IT Compliance and Risk Management | Alyne Tool • Part of Alyne product team to develop a strategy for early adoption of 'Automation of IT Compliance', international roll-out and stakeholder mapping • Analysed opportunities and challenges related to digitalisation of Risk Management, in collaboration with RegTech startup for an innovative solution
Corporate Strategy | Digital Strategy | In-house Consulting | Manufacturing • Brought together corporate and digital strategies to ensure robust growth for the company • Led a team of four for analyzing the potential and challenges of B2B outsourcing model. The implementation of the proposal led to the widening of product lines and reduction of operational costs by 25% • Ensured efficient cohesion of production processes via digitalization efforts and continuous innovations, leading to adherence to quality standards while maintaining competitive costs • Analysed the printing market and its industry trends to design and execute digital as well as corporate strategies to predict and fulfil changing client requirements, resulting in annual revenue growth of 20%. • Introduced customer-centric innovations by investing in new technologies related to polysynthetic medical-pouch resulting in new multi-national clients like Peter-Surgical • Initiated and implemented measures to ensure employee motivation, increased productivity and achievement of team and organizational goals.
B2B Strategy | Digital Strategy | Manufacturing • Conceptualized digital framework to monitor customer feedback, using CRM Model, which helped in improving Net Promoter Score and customer satisfaction • Part of team to plan short-term and long-term strategies to continuously engage with the existing clients, strengthening relations to explore joint innovations and investment projects • Analyzed and created online database of different suppliers in market, based on factors like- payment period requirements, quality of paper products and diversity of available products.
Automation | Change Management | Business Analysis | Software Development • Managed and coordinated Banking and Financial Sector projects based on the principles of Global Delivery Model (GDM) • Collaborated with global operations and crisis management teams from Boston, London and Hong Kong to tackle diverse challenges and issues related to project planning, strategy and project emergencies • Initiated and led a team of eight for automation of banking processes and optimization of server routine-check, using Unix platform for State Street Corporation USA • Engaged in application upgrades, support, maintenance, enhancement and development with Unix Shell and SQL • Mentored and trained four new colleagues, by shadowing the tasks and documenting project flows, to ensure seamless integration into the team • Received special recognition from Managers and State Street Service Delivery Team for contribution to the project
• Part of team to analyze working of routing systems and recommend ways to improve its efficiency