New Delhi, Delhi, India
loves to learn and have intriguing conversations on geopolitics, technology, startups, and philosophy
All things support automation. LLM powered chatbot to solve user queries at scale, delivering experience at par with human support; saved millions of rupees every month. Built multiple products to enhance agent efficiency, bringing down turn around time for query resolution multifold. Voice of customer(VoC) - Product dashboards for PMs across the organisation to provide actionable insights Winner of Groww Hackraft'23 (Theme - AI)