Chennai, Tamil Nadu, India
•Maintained constant presence at front counter to receive enquiries. • Remained updated on company offerings through regular product research. • Promoted company products using approved techniques, increasing revenue and exceeding performance expectations • Used CRM system daily ot maximize service opportunities and enhance communication. • Completed transactions for customers and capitalized on opportunities to cross-sell products and services. • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products. • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.