Gurugram, Haryana, India
Business Intelligence Manager with experience of 5+ years, specializing in transforming complex data into strategic insights that drive measurable business outcomes. I bridge business strategy, technology, and advanced analytics to design scalable BI solutions that enhance decision-making and performance visibility. Currently, I lead the end-to-end management of multiple client dashboards—overseeing ideation, development, refresh cycles, and continuous optimization. I translate evolving stakeholder requirements into structured data models and intuitive visualizations while ensuring data accuracy, governance, and scalability. I actively leverage AI-driven tools and automation to enhance data analysis, accelerate research, uncover trends, and improve forecasting accuracy—enabling faster, insight-led decision-making across client portfolios. Core Competencies BI Strategy & Dashboard Leadership : Own and manage multi-client BI environments, aligning dashboards with KPIs, executive reporting needs, and business objectives. AI-Enabled Data Analysis & Research : Apply AI and automation to streamline analytics workflows, identify patterns, enhance predictive insights, and improve reporting efficiency. Advanced Data Analytics & Visualization : Utilize SQL and BI tools to extract, transform, and interpret large datasets into actionable insights and executive-ready dashboards. Stakeholder & Client Management : Collaborate with cross-functional teams and clients to define reporting strategies, manage expectations, and drive data-informed conversations. Operational Excellence & Governance : Strengthen reporting processes through automation, structured refresh cycles, and data quality controls to ensure scalability and reliability. Key Strengths: Business Intelligence Leadership | AI-Driven Analytics | Dashboard Strategy | SQL | Data Visualization | KPI Development | Stakeholder Engagement | Process Optimization | Agile Delivery | Data Governance
Served as the primary liaison between product, business, and engineering teams, translating business requirements into clear functional specifications, prioritizing backlog items, and overseeing ETL workflows, reporting validations, and integration readiness—enhancing data accuracy and reliability of the reporting server . Owned the end-to-end quality and performance of the reporting tool, designing and implementing data quality frameworks, validation scripts, and anomaly detection processes to ensure consistent, actionable insights. Recognized as SPOC for complex root cause analysis (RCA), identifying defects, validating fixes, and maintaining data parity across pre- and post-deployment stages with near-zero rollback. Drove Agile & Scrum processes (planning, standups, grooming, retrospectives) to ensure cross-functional alignment, accelerate issue resolution, and deliver on-time releases for high-impact product updates. Partnered with stakeholders to define KPIs, success metrics, and dashboards, generating insights that informed product strategy, optimized workflows, and enhanced user experience. Maintained functional stability and data correctness during major releases, establishing a reputation as the go-to expert for expected outcomes and integrity validation across the reporting platform.
Supported development and QA of ETL pipelines and business intelligence reports by writing SQL-based test cases and performing in-depth data validation. Collaborated with cross-functional teams to define business and technical requirements, ensuring smooth data integration from source to reporting layer. Conducted root cause analysis for data anomalies and inconsistencies in dashboards, contributing to improved stakeholder confidence and reporting reliability. Assisted in automating key testing processes for recurring reports and data pipelines, increasing overall QA efficiency. Engaged in reporting development and maintenance using SSRS and Excel for internal performance and SLA-based reports.