Bengaluru, Karnataka, India
Experienced Analytics professional with expertise in Product Management, Data Science, Business Analytics, and Pricing strategy. Demonstrated leadership and mentorship in leading product-based companies. Committed to driving impactful solutions for organizational growth. Proficient in delivering actionable insights, optimizing processes, and driving strategic decision-making. Passionate about leveraging data-driven approaches to propel business objectives. Strong research professional with a Master's degree focused in Statistics.
- Leading a cross-functional team of data scientists, business analysts, and data engineers across concurrent programmes in multiple global markets. - Responsible for product strategy, roadmap, and prioritization for pricing and promotion analytics suite, supporting decisions across a large, multi-market revenue base spanning thousands of SKUs. - Mapped the user journey for an integrated revenue growth platform, prototyped using LLM tooling to drive stakeholder alignment. - Built investment cases for new product programmes, securing budget, standing up teams, and establishing operating models
- Built Unilever's internal pricing simulator from the ground up, enabling teams to model pricing scenarios, assess elasticities, and run gain/loss analyses before making decisions worth significant revenue. - Built a product capability to systematize cross-border stock risk identification, turning a significant, unstructured financial exposure into something trackable and actionable. - Primary bridge between data science, engineering, RGM specialists, and senior leadership.
Part of data science team responsible for developing AI-ML solutions for the organization. • Involved in developing a Random Forest model to predict the customer churn rate which helps to identify features that can attribute to a loss of a customer proactively thereby improving retention rate • Developed actionable insight from Customer Journey (Onboarding, Adoption, Expansion, Retention, Renewal, and Churn) and devised “Customer Happiness Index”
Product & Pricing Analytics Led NA Pricing Analytics engagement with several deep dives and advanced analytics solutions impacting pricing decisions - Built a discount optimisation tool combining regression modelling and linear programming to predict competitor price movements, enabling the team to move faster and more precisely on pricing decisions. - Built a market intelligence product giving pricing and sales leadership a single view of PC industry price competitiveness across channels , reducing the time between market shift and response.
Product and Pricing Analytics Devised an executive-level comprehensive deep-dive solution for WW Consumer business enabling product and pricing strategies Go to Market Strategy 1. Worked on various extensive exploratory data analyses and built recommendations for Dell's Commercial business empowering go-to-market strategies 2. Devised forecasting and predictive solutions enabling optimal sales strategies and providing proactive prescription to account executives for account planning
Support & Deployment Analytics 1. Developed and delivered Machine Learning Solutions for Dell's Consumer Support Business which improved metrics like first call resolution, customer escalation rate, dispatch rate 2. Delivered insights on key financial metrics for the company’s client and enterprise services business