Cincinnati, Ohio, United States
As a data analytics leader in Retail Operations, my current focus is on optimizing retail processes and enhancing customer experiences through data-driven strategies. With a strong foundation in Retail Operations, I am now eager to expand my expertise into Supply Chain and Finance. My goal is to integrate analytics across these areas to drive efficiency, improve financial performance, and create a seamless connection between operations, supply chain, and financial outcomes.
Manage a data analytics team of 14 members to analyze operational performance and identify opportunities across several areas of Retail Operations ▪ Spearheaded the development of PowerBI reports that consolidated KPIs from 15 sources for 2500 stores and senior leadership in less than 6 months, enabling ease of access and saving minimum 4 admin hours per store per week; averaging 15,000 views per day ▪ Created a new key measurement, the Composite Score, to drive better customer experience/ financial performance; initiated success led to its adoption into multiple strategic decisions and the Incentive plan ▪ Designed a new organizational structure, improving retention, career progression, and efficiency ▪ Partnered with the 84.51 Data Science team to measure the tipping points for operational metrics ▪ Developed training series for the team to improve onboarding speed and serve as resource for current analysts
Support and execute cross-functional initiatives within Retail Operations and various departments to accomplish the company’s productivity improvement initiative ▪ Secured and managed $42M in capital for sky shelving rollout for the Enterprise leading to $17M saving in productivity and $92M sales increase annually ▪ Led and developed a team of 7 analysts to collaborate with cross-functional teams to translate business needs into relevant actionable insights ▪ Implemented a new Jira workflow to improve task prioritization and increase on-time completion by 30% ▪ Consolidated and modernized reports within the departments; developed SOPs for reports and workflows
• Managed execution and sustainment of site’s continuous improvement roadmap including partnering with management to identify and drive opportunities directly impacting strategic KPIs (Safety, Quality, Delivery, Cost) • Led cross-functional Kaizen (Operational Excellence project) teams of 5+ members, facilitating the use of lean tools including problem solving, root-cause analysis, process and value stream mapping • Standardized 9 KPI boards across the site; implemented audits and reported results to management to ensure consistent daily problem solving and sustainment • Conceptualized and deployed visual management tools to increase efficiency and accountability resulting in a 15% improvement in a value stream’s on-time delivery metric • Facilitated the redesign of 10,000 sq. ft. factory floor space, invested $150k, and improved material handler ergonomic reach distance by 45%
• Created and implemented 5S program in the labs and improved efficiency by 40% • Developed 2 new products with 50% improvement in surface characteristics enabling access to a potential $1M market • Led research projects and managed a budget of $70k • Modified 2 products by replacing unnecessary and risky ingredients while maintaining required product properties • Spearheaded the switch to a non-Prop65-regulated pigment in 3 formulae
• Familiarized 48 freshman students with chemistry lab equipment and techniques; ensured their safety when working with chemicals • Graded lab reports and gave timely feedback for improvement
• Assisted 48 students by holding office hours for 2 hours weekly • Proctored exams; graded homework and tests; identified common problematic areas and reported to the instructor for further follow-up
• Reorganized file cabinets for easier access by staff members • Maintained office equipment such as copiers and printers • Handled outgoing mail and processed returned checks by updating the system and forwarding them to new addresses
• Isolated and analyzed contaminants in raw materials; identified root causes and deployed strategies to prevent future defects leading to a cost saving of $100k • Analyzed 4 different databases & determined root causes for raw material & product inconsistencies • Developed a prioritized plan to tackle these issues based on time, impacts, and cost • Optimized and implemented a new procedure resulting in a 50% reduction in process variation