Garland, Texas, United States
SOC Analyst at Solvent CyberSecurity (Apr 2024–Present) with a Security+ background. I focus on Alert Triage, Log Analysis, and clear Incident Documentation using Splunk, and I support endpoint security operations with Microsoft Defender (policies/RBAC). Familiar with Microsoft Sentinel (lab). Outside of work, I’m active in my community through soccer and mentoring students.
● Monitored and triaged security alerts in Splunk, validating findings through log correlation and contextual analysis. ● Investigated suspicious activity by reviewing authentication and endpoint-related telemetry; collected supporting evidence and maintained clear case documentation. ● Supported incident response workflows by escalating confirmed threats and documenting timelines, observations, and recommended actions. ● Configured Microsoft Defender policies and supported RBAC role assignments; documented changes and outcomes. ● Contributed to post-incident reporting by summarizing key indicators and capturing prevention-focused recommendations. ● Aligned with team KPI targets (e.g., 98% customer satisfaction) by providing timely updates, clear documentation, and actionable next steps to stakeholders. ● Improved consistency in case notes and handoffs by standardizing investigation checklists and required evidence fields across common alert types.
● Provided technical support for staff and students: device setup, troubleshooting, and resolving day-to-day connectivity issues. ● Managed Chromebooks and Windows endpoints: configuration, updates, imaging/resets, and routine maintenance in a school environment. ● Supported connectivity issues using Ubiquiti UniFi (Controller), troubleshooting Wi-Fi/client connection problems and performing basic configuration updates (e.g., SSID changes and simple firewall rule adjustments). ● Handled website access tasks and basic content updates; supported user access needs and resolved routine platform issues.
● Maintained and updated website content and supported basic web operations to ensure stable service delivery. ● Applied basic best practices for safe content handling and user interaction management.