Ahmet Umut Şen

Customer Success Manager at IBM

Istanbul, Istanbul, Türkiye

About

As a Customer Success Manager, I drive business value and technology outcomes throughout customer lifecycle with IBM Software Growth Offerings and IBM Cloud to support Hybrid Cloud Platform strategy.

Experience

  • IBM (6 yrs 7 mos)
    • Customer Success Manager, IBM Customer Success
      Jul 2024 - Present · 2 yrs 1 mo

      As a Customer Success Manager, I drive business value and technology outcomes throughout customer lifecycle with IBM Software Growth Offerings and IBM Cloud to support Hybrid Cloud Platform strategy.

    • Cloud Engineer, IBM Client Engineering
      May 2022 - Jul 2024 · 2 yrs 3 mos

      As a Cloud Engineer, I design, develop, test, and deliver solutions across the IBM technology platform to select IBM clients. I carry out MVPs, and PoXs via diverse cloud solutions and architectures to co-create complex large-scale multi-region solutions.

    • Integration Services Consultant, IBM Expert Labs
      Jan 2020 - May 2022 · 2 yrs 5 mos

      Worked as a consultant in Business Automation and Integration projects for local and international clients within IBM Expert Labs.

  • Engineering Intern, Technology Operations Department at Şekerbank T.A.Ş.
    Jul 2019 - Jul 2019 · 1 mo

    Performed administration, workload management and performance monitoring tasks on IBM WebSphere Application Server.