Riyadh, Saudi Arabia
With a strategic focus on business growth and financial controlling, my leadership at Dr. Sulaiman AL Habib Medical Group has been marked by fostering operational excellence and steering transformative strategies. Our team has effectively communicated with key stakeholders, ensuring alignment with our vision and operational goals. My commitment to sustainable development and enriching patient experience has contributed to the organization's robust performance, establishing a culture of high achievement and engagement. We've prioritized maximizing value, driving forward with a clear direction in hospital management, and achieving tangible results in line with shareholder expectations.
Planned and implemented a successful Federation’s business and operating models which led to witnessing a Tokyo 2020 Olympics qualification and breaking 10 national records. Achieved representation of Saudi Arabia on three prestigious international swimming federation committees. Updated quality of operations by launching innovative programs with emphasis on appealing high-level talent, enforcing performance measures, and approving management outreach nationally/internationally, doubling paid inscriptions and enhancing swimmers and fans experience.
Designed and led commercialization of customer service business delivering exceptional results, including revenue growth surpassing three folds of original target. Developed and executed three-year customer service business plan, such as comprehensive customer segmentation and introduction of new revenue streams.
Drove results for key accounts. • Closed one of the top-three highest orders for Philips Healthcare in the Middle East & Turkey with the North West Armed Forces Hospital in Tabuk. The deal included the signing a Customer Services Agreement and replacement of existing Installed Base