Paris, Île-de-France, France
Senior industrial services operator with over 20 years of experience leading aftermarket and field‑service P&Ls for global OEMs (Atlas Copco, Ingersoll Rand, SPX Flow, Cummins) across EMEA. I have shifted businesses from product‑centric to solution‑ and service‑centric models, growing service revenues and improving profitability. I specialise in Operational Excellence and integration in fragmented, multi‑site environments: standardising processes and KPIs across service centres and partners, developing local leadership and managing large multicultural teams. This experience is highly relevant for building scalable industrial and technical‑services platforms, integrating acquisitions and strengthening management depth. I enjoy acting as a sparring partner to management teams on growth, operational improvement and integration roadmaps, working at the intersection of strategy and hands‑on execution in industrial and service‑intensive businesses. A Track Record of Transformation: Ahmed’s career is defined by turning challenges into opportunities: • At Leybold (acquired by Atlas Copco Group), he led a service sales transformation across Southern Europe, increasing revenue by 35% and earning global "Best in Class" recognition for sustainable, profitable growth. • At Ingersoll Rand, he spearheaded a lean transformation, shifting the business from product-driven to solution- and service-driven, resulting in a 30% service sales increase in just one year. • At Cummins Arabia (new Joint Venture), during a historic oil price crash, Ahmed introduced new revenue streams and grew service sales by 60%, all while leading a 300+ person team across the Gulf. • At Atlas Copco and SPX Flow, he built and scaled service business units, doubled profitability, and transformed customer satisfaction scores from negative to industry-leading. In Summary, Ahmed: • Demonstrated ability to lead multicultural teams, deliver profitable growth, and execute complex transformations in challenging markets • Experienced in bridging American, European, and Middle Eastern business cultures—an increasingly valuable asset as industrial companies globalize. • Passionate about sustainability, education, and purpose-driven leadership aligns with the world’s most urgent industrial challenges. Ahmed offers free mentoring and coaching to newly appointed service business leaders across EMEA region—simply send him a LinkedIn request to get started!
Drive growth and profitability by developing service sales and operational service capabilities within the SEMEA region for the Water and Industrial Business Unit under Flow division. Bridging Continents, Cultures, and Service Excellence!
Lisa Hellqvist - Managing Director Copperberg "Ahmed has been a valuable speaker at many of our events, consistently supporting Copperberg with his expertise in Aftermarket and service. His keynote on maximizing the value of your installed base data was a highlight, filled with innovative and actionable ideas. Ahmed is incredibly knowledgeable and passionate, always eager to challenge the status quo with insightful and thought-provoking concepts. Highly recommend him and look forward to the opportunity to collaborate again!"
Leading lasting transformation for sustainable profitable growth Service Sales Industrial & Scientific Vacuum sectors across EMEA South countries including France, Italy, Spain & Switzerland entities. - Doubled the recurring Service & Parts Revenue - Service BU considered as global benchmark in terms of transformation from reactive to proactive service sales approach - Multiple Success stories considered as Best Practice globally.
Unlike large Consulting Firms. By bringing +20 years hands-on experience to the table, I help Industrial B2B Manufacturers mainly across Energy, Medical & Health and Construction and Mining accelerate and sustain their growth even during complex and downturn contexts by unleashing promptly their organisations alignments, the installed base management and people engaement. - By identifying and prioritizing Actions to boost your top line Growth within short time. - Secondly, Diagnose & Formulate tailored actionable and measurable Growth Strategy for lasting results. - Finally, Taking into consideration complex nature of Aftermarket business and multiple Stakeholders. I coach and assist on finalizing winning Business Case on Growth & Digital Transformation. Besides consulting on Industrial Service Growth & digital transformations for global expert networks business (Frost & Sullivan, GLG Partners, Third Bridge, GuidePoint, proSapient, and Dialectica) and investments institutions such Bank of America.
Service Sales share increased by +30% in 2019 versus 2018 and new Solutions Consultancy Sales organization, customer centric ready to face new future! Part of EMEA Compressors Technology Services Management Organization, lead swift and sustainable Industrial Machinery Product Sales team to Service & Solution consultancy team transformation across France and “Outre-mer” territories. - Engaged with multiple stakeholders to get alignment for new organization, processes and resources from Regional Office in Brussels – Belgium, and Global Head Quarter in Davidson – North Carolina. - Redesigned the new team’s set-up and built target oriented operating model. Thanks to agile methods and workshops that helped to capture quick wins and strive for sustainable change - Assessed capabilities and willingness to new way of doing Business. Accompanied by coaching sessions, I formulated clear recommendations on: o New Team roles. Less Account Managers resulting higher efficiency o Launched new Sales Support function. o New performance KPIs. - Got teams and stakeholders engaged to Daily Improvement Plans.