Ahmed Samir

Support Agent

Poznań, Wielkopolskie, Poland

About

Experience

  • Support Agent at AOB Travel
    Dec 2021 - Present · 4 yrs 7 mos

  • International Sales Specialist at PSF Polish Springs Factory Sp. z o.o.
    Jun 2020 - Dec 2021 · 1 yr 7 mos

    Working collaboratively in team environment Utilized strong interpersonal and communications skills to serve customers Resolved all issues professionally and in a timely manner

  • Customer Service Agent at AOB Travel
    Aug 2019 - Jun 2020 · 11 mos

    E-mail and telephone service for clients from Norway, Denmark, Germany, Sweden in English and Arabic Support for Amadeus and Saber reservation programs Email correspondence in English (about 100 emails per day)

  • Customer Service Specialist at LOT Polish Airlines
    May 2019 - Aug 2019 · 4 mos

    Sale of airline tickets Operating the Amadeus reservation system Telephone customer service

  • Problem Solver at Amazon
    Jun 2016 - Apr 2019 · 2 yrs 11 mos

    Problem solver work Verifying compliance of received and issued goods