Giza, Al Jizah, Egypt
I build reliable, scalable, and cost-efficient operations for E-commerce and Q-commerce businesses across Egypt, the GCC, and Yemen—turning strategy into execution, and execution into measurable performance. My focus is end-to-end: supply chain, fulfillment, last-mile delivery, and operational performance systems. I lead multi-functional teams, design operating models, and establish KPI governance that improves customer experience while protecting unit economics. What I deliver Fulfillment and last-mile execution that consistently improves SLA, OTIF, and Cost Per Order (CPO) Multi-city launches and operational readiness: facilities, staffing, SOPs, training, and go-live control Performance management “control tower” operating rhythm: metrics, escalation, root-cause, and corrective action Vendor/3PL models (hybrid or asset-light) with clear service standards and commercial accountability Operational alignment with commercial growth initiatives, including partner-led programs where relevant Leadership style Disciplined execution, clear ownership, and practical systems. I care about results—and I build the structure that keeps results repeatable. Open to: VP/Director of Operations, Head of Operations, Head of Supply Chain, Fulfillment/Last-Mile Leadership roles across Egypt / GCC / Yemen. Fulfillment • Last-Mile • Darkstore • Marketplace Ops • Supply Chain • 3PL • WMS • DMS • Inventory • OTIF • SLA • CPO • Cost-to-Serve • Operational Excellence • Expansion