Riyadh, Saudi Arabia
Talent Acquisition Leader with 10+ years of experience leading and scaling TA teams across different organizational stages, including technology-driven, startup, regulated and publicly listed organizations. Specialized in workforce strategy, executive hiring, and high-impact delivery within Technology, Cybersecurity, Software Development, Infrastructure, Loyalty Platforms and Healthcare environments. Known for building accountable teams, managing complex hiring ecosystems, and aligning Talent Acquisition delivery with business-critical outcomes.
• Led a multi-layered Talent Acquisition operating model, managing in-house TA team while orchestrating external consultants, interview panels, and cross-functional stakeholders, owning end to end recruitment outcomes across Technology, Cybersecurity, Commercial, and corporate functions. • Established recruitment governance and decision-making frameworks, aligning hiring managers, interview panels, and consultants on quality, speed, and role-criticality, resulting in a 99% probation success rate. • Delivered commercial and corporate talent to support growth, customer experience, and brand-facing functions. • Led a high-risk engineering workforce transformation, coordinating TA team execution and stakeholder alignment to fully replace the Software Engineering Department within 3 months, mitigating platform risk and ensuring business continuity during the WalaPlus Revamp phase. • Acted as the single point of accountability for senior and executive hiring, managing leadership stakeholders and executing 18 senior-level appointments (C-suite, Directors, Managers, and Team Leads) to strengthen organizational leadership and execution capability. • Redesigned and governed the recruitment delivery model, reducing agency dependency and optimizing resource utilization, generating SAR 150,000 in direct cost savings while improving long-term cost efficiency. • Defined onboarding experience metrics and accountability, and designed and delivered an end-to-end onboarding journey (pre-onboarding, first-day experience, and post-onboarding follow-up), enabling faster integration, earlier productivity, and improved early engagement and retention for new hires.
• Led and evolved recruitment strategy and delivery models, supporting large-scale operational and technical hiring across multiple business lines and workforce types. • Built and governed the end to end recruitment infrastructure (ATS, candidate database, and reporting), enabling scalable hiring operations, pipeline visibility, and data-driven decision-making. • Directed mass recruitment initiatives and job fairs, ensuring workforce readiness for high-volume operational demand. • Enhanced recruitment policies, procedures, and SLAs/OLAs, strengthening service delivery, accountability, and alignment with internal stakeholders. • Led the implementation of COPC standards across HR functions, improving process discipline, operational quality, and compliance. • Owned Saudization and localization workforce plans, ensuring regulatory compliance while maintaining business continuity and delivery capacity. • Worked closely with business leaders across CX, O&M, Software Development, and Managed Services, delivering talent aligned with diverse operational and commercial models. • Strengthened employer branding and recruitment analytics, increasing LinkedIn engagement by 50% and providing leadership with clear visibility into hiring metrics, Saudization progress, and workforce risks.
• Delivered end to end recruitment across KSA for group entities, while supporting GCC partners with project-based hiring within Saudi Arabia. • Supported talent acquisition delivery for governmental, semi-governmental, and private sector projects, providing manpower and managed service delivery. • Built and maintained university partnerships to attract internship and early-career talent pipelines. • Delivered monthly recruitment and workforce reports, covering hires, turnover trends, open vacancies, and internship program progress. • Contributed to the development and implementation of recruitment policies and procedures, supporting process consistency and compliance.
• Coordinated annual manpower and recruitment planning with department managers, aligning hiring needs with workforce and budget plans. • Managed full-cycle recruitment activities across multiple roles and departments including sourcing, interviewing, selection, and offer coordination. • Handled core Employee Relations activities related to employment terms, compensation coordination, labor matters, and employee case handling. • Developed and maintained job descriptions in partnership with hiring managers to ensure role clarity and hiring accuracy.