Riyadh, Saudi Arabia
Technical Program Lead with experience across business analysis, product management, and delivery execution in digital products, applications, and data platforms. I lead cross-functional execution, integration, go-live readiness, and operational follow-through to ensure successful delivery.
Lead end-to-end delivery of technical programs and integration initiatives, coordinating cross-functional teams and stakeholders to drive execution from planning to go-live. Manage delivery plans, dependencies, risks, and escalations while ensuring operational readiness, smooth launches, and stable ongoing operations.
Managed and analyzed digital products across the product lifecycle, from requirements gathering to delivery. Worked closely with cross-functional teams to define business needs, prepare BRDs, translate requirements into user stories, track changes and defects, and support successful product execution.
Led business analysis and delivery support by gathering requirements, aligning stakeholders, translating business needs into clear functional requirements for developers, and tracking defects to ensure smooth implementation and delivery.
Conducted business analysis for the Unified Portal for External Hajj, gathering requirements, streamlining processes, coordinating with stakeholders, and supporting delivery across key service stages to enhance the pilgrim experience.
Enhanced the POS system by improving sales and inventory processes and delivering system updates on time.