Szczecin, Zachodniopomorskie, Poland
Certified HR Specialist with a passion for driving transformation in HR operations across EMEA. Experienced in process optimization, leaves and benefits management, and the full employee lifecycle — with deep expertise in Workday HCM. I thrive on improving systems, simplifying processes, and building strong relationships that foster trust and engagement. My goal? To create smoother, smarter, and more human-centered HR experiences.
Managing onboarding and offboarding processes for employee benefits across 17 EMEA and Middle East countries. Overseeing benefits operations, including invoice management, payments, and vendor coordination. Designing and optimizing benefits processes to enhance efficiency, compliance, and employee experience. Participating in the creation and rollout of new benefits programs tailored to local regulations and business needs. Conducting operational audits of benefits processes to ensure accuracy and compliance with company standards. Providing expert guidance to HR Administration teams on EMEA regulations, processes, and best practices. Supervising absence management processes and ensuring accurate tracking and reporting. Processing family-related leaves (maternity, paternity, parental) in line with local labor laws and company policy. Advising employees on maternity, paternity, and parental leave entitlements, ensuring compliance and a positive employee experience. Leading process automation and continuous improvement initiatives to streamline HR and benefits operations. Creating and maintaining process documentation and knowledge repositories to support operational excellence and scalability.
Streamline and refine existing HR processes and policies to enhance efficiency and compliance. Manage all aspects of employee administration across the EMEA region, including family leaves, sickness absences, documentation, and benefits. Oversee payroll input preparation to ensure accuracy and timely delivery. Coordinate onboarding and offboarding processes to provide a seamless employee experience. Manage the invoice and payment process related to benefits and HR operations. Collaborate with key stakeholders — including Payroll, Finance, and Legal — to ensure alignment and operational excellence. Foster positive employee relations by providing guidance and support in accordance with company policies and local regulations.
Resolve EMEA employee inquiries via phone, chat, and ticketing systems, ensuring timely and accurate support. Review and update company policies to maintain accuracy, compliance, and alignment with business practices. Conduct research on EU and UK employment laws and regulations to support informed HR decision-making. Utilize Workday and ServiceNow to manage employee data and streamline HR operations. Contribute to cross-functional projects such as Copyright Deduction Tax implementation and Genesis expansion. Act as a buddy for new hires to support their onboarding and integration into the team. Organize internal team events to strengthen collaboration and engagement. Collaborate with international stakeholders across multiple regions to ensure alignment and effective communication.
Classify products by risk for regulatory storage and transportation. Analyze large datasets. Manage appropriate tax tariffs. Serve as a work buddy for new joiners.
Sell bank products. Provide customer care. Assist with online banking. Ensure positive customer experiences.