Lagos State, Nigeria
Most businesses don't need more tools; they need better systems. If your team is juggling spreadsheets, manually updating records, chasing follow-ups, or switching between disconnected tools, you're likely losing valuable hours every week to inefficient processes. I'm Agatha Omoijuanfo, a CRM & Workflow Automation Specialist who helps business owners, founders, and operations teams streamline their workflows, reduce manual work, and build systems that support growth. My journey started as a Virtual Assistant, supporting businesses across industries including cleaning services, real estate, hospitality, confectionery, and short-term rentals. Working behind the scenes gave me a front-row seat to a common challenge: talented teams were spending too much time on repetitive tasks and not enough time on high-value work. That's what led me into workflow automation, CRM implementation, and operations optimization. Today, I help businesses transform scattered processes into structured systems using tools like: • monday.com • Airtable • CRM Platforms • Make.com • Zapier • n8n • Jotform Here's how I help clients: ✓ CRM setup and optimization ✓ Workflow design and automation ✓ Business process improvement ✓ Dashboard and reporting systems ✓ Tool integrations and operational workflows ✓ Short-term rental operations support Recent project highlights include: • Built automated workflows that reduced repetitive administrative work by approximately 30–40% • Developed centralized systems that improved task visibility and team coordination • Designed lead management and follow-up processes that reduced manual tracking and improved workflow efficiency I work remotely with startups, SMEs, and business owners across different industries and time zones, helping teams create systems that save time, improve consistency, and support scalable growth. I am a monday.com Certified Professional and continue building expertise in workflow automation, CRM systems, AI-assisted operations, and no-code business solutions. If you're ready to replace manual processes with efficient workflows that give you back time to focus on growth, let's connect. 📩Send me a message or explore my portfolio to discuss your workflow, CRM, or automation needs.: [email protected]
Partner with businesses to design intelligent data collection systems, automate client onboarding, and streamline operational workflows using Jotform's no-code platform. Help organizations replace manual, paper-based, and disconnected processes with scalable digital systems that improve efficiency, accuracy, and customer experience. Key Contributions • Design dynamic client intake forms, service request forms, and approval workflows that simplify data collection and improve information accuracy. • Build automated workflows that reduce repetitive administrative tasks and accelerate business operations. • Integrate Jotform with CRM platforms, Airtable, Google Workspace, and other business applications to eliminate duplicate data entry and improve information flow. • Develop client portals, approval systems, and structured digital workflows that centralize records and improve collaboration. • Analyze existing business processes and recommend automation opportunities that increase operational efficiency and reduce manual workload. • Help organizations transition from paper-based or fragmented systems to organized digital workflows that support long-term business growth.
Help businesses streamline operations, eliminate repetitive tasks, and implement scalable systems using workflow automation, CRM optimization, and no-code tools. • Design and implement workflow solutions using monday.com, helping teams centralize projects, improve visibility, and reduce operational bottlenecks. • Build automated workflows using Make.com, Zapier, and no-code tools to reduce repetitive administrative tasks and improve process efficiency. • Optimize CRM systems and sales pipelines, enabling businesses to improve lead tracking, customer communication, and follow-up consistency. • Develop Airtable databases, dashboards, and client management systems that improve data organization and reporting accuracy. • Conduct workflow audits to identify inefficiencies and recommend process improvements for small businesses and growing teams. • Create system documentation, onboarding resources, and training materials to support successful adoption of new workflows and tools.
Support short-term rental operators and property owners by optimizing listings, enhancing guest experiences, coordinating operations, and implementing structured systems that improve efficiency, occupancy performance, and service delivery.
Support short-term rental operators and property owners by optimizing listings, coordinating operations, enhancing guest experiences, and implementing structured processes that improve efficiency and occupancy performance. • Optimize property listings across short-term rental platforms, improving visibility, booking potential, and guest engagement. • Coordinate guest communication throughout the booking lifecycle, ensuring timely responses and a positive guest experience. • Manage reservation workflows, scheduling, and operational coordination to support smooth day-to-day property operations. • Assist property owners with market research, property sourcing, and rental analysis to identify suitable opportunities. • Implement CRM and tracking systems to organize guest inquiries, bookings, follow-ups, and operational activities. • Support property management processes, including issue resolution, guest support, and service coordination to maintain high service standards. • Contribute to process improvements that streamlined operations, reduced manual administrative tasks, and improved workflow efficiency.
Oversee production operations, quality assurance, customer service, and business administration for a confectionery business specializing in cakes, pastries, desserts, ice cream, cocktails, and mocktails. Ensure consistent product quality, efficient operations, and exceptional customer experiences. • Lead daily production and operational activities, coordinating team workflows to ensure timely preparation and delivery of customer orders. • Support the production and fulfillment of confectionery and dessert orders while maintaining quality standards and operational consistency. • Implement and monitor hygiene, food safety, and quality control procedures, contributing to a safe and efficient production environment. • Manage customer inquiries, order coordination, and issue resolution, helping maintain strong customer relationships and repeat business. • Manage the company's social media presence, supporting customer engagement, product promotion, and brand visibility. • Coordinate inventory monitoring, procurement activities, and operational planning to support smooth day-to-day business operations. • Drive process improvements that enhance workflow efficiency, team productivity, and service delivery across production and customer-facing operations.
Supported daily business operations by combining administrative support, customer communication, lead generation, and process coordination to help improve operational efficiency. • Managed inbound and outbound customer communications, ensuring timely responses and positive client experiences. • Coordinated appointment scheduling and calendar management, supporting smooth day-to-day operations. • Conducted lead generation and market research activities to identify prospective customers and business opportunities. • Assisted recruitment efforts by coordinating interviews and supporting candidate screening processes. • Designed marketing materials and content that supported brand visibility and customer engagement initiatives. • Provided executive support across multiple business functions, helping maintain workflow continuity and operational organization.