South Paris, Maine, United States
• Managing the new hire-facing and behind-the-scenes aspects of Zapier's onboarding program • Collaborating cross-functionally to ensure new teammates are successful from the start • Providing a streamlined, logical experience for new hires as they learn foundational skills • Determining and tracking key indicators of onboarding program quality • Coaching Zapier teammates
• Connected new Zapiens with the right information to be successful in their roles • Developed and delivered professional learning programs • Built automated workflows to manage onboarding data and new hire experiences and integrate Zapier’s hiring, onboarding, and HR systems, saving two years of admin work • Experimented with user learning experiences • Coached Zapier teammates • Completed a successful onboarding platform migration in two weeks
A freelance web design and development business
• Led the design, development, implementation, delivery, research, and evaluation of quality performance assessments for career and technical education students • Teamed with subject matter experts to design and develop equitable assessment materials • Facilitated large and small group coaching and professional development sessions for assessment stakeholders on the topics of assessment delivery, scoring calibration, and data analysis • Developed and maintained strong relationships with stakeholders across the state • Provided quality customer service to all stakeholders • Wrote, edited, and published technical documents related to test delivery • Developed and maintained content and web tools on the RCU website • Wrote articles for Connections, the Mississippi Department of Education's career and technical education magazine
• Created opportunities for student-directed learning • Facilitated project-based learning activities
• Developed a test preparation strategy to help all students successfully answer multiple-guess questions • Led daily morning remediation sessions