Argentina
- Build and manage Sandbox environments for clients to support testing and integrations. - Oversee Data Residency Migrations, ensuring compliance and seamless transitions. - Lead New Customer Onboarding, optimizing technical setup and user provisioning. - Implement and manage SSO and SCIM configurations. - Execute multiple API-driven actions to seamlessly manage user lifecycle events, from deactivations to profile updates.
Lead technical support and integrations, including advanced SSO and SCIM configurations, IP whitelisting, and domain management, while managing a comprehensive knowledge base to streamline internal and customer-facing technical queries. Partner with sales and product teams to ensure smooth customer onboarding, address complex technical inquiries, and optimize product configurations in line with customer policies and scalability needs. Identify, reproduce, and escalate bugs to enhance product quality and reliability, ensuring timely resolution and continuous improvement.
English Teacher for all ages