Adrian Smith

AI Lead

Sydney, New South Wales, Australia

About

Watch this space.

Experience

  • AI Lead at monō ai
    Mar 2026 - Present · 5 mos

  • RunGopher (5 yrs 8 mos)
    • CCO – Rungopher.ai | Voice AI
      Feb 2021 - Jan 2026 · 5 yrs

      We build conversational journeys for our clients using SMS, MMS, Voicemail, Email and Voice AI. We are experts in debt collection and real estate outbound communication. To find out more about how we can help, please contact me directly on the details below. Visit ☛ https://rungopher.com/

    • Head of Sales and Accounts
      Jun 2020 - Feb 2021 · 9 mos

  • Business Consultant at Smith Consulting
    Jan 2018 - Jan 2026 · 8 yrs 1 mo

    AI and strategy consultant with a background in sales leadership, operations, and Voice AI. Helped scale RunGopher into a multimodal conversational platform across SMS, email, and outbound voice. Works with executives to map processes, select the right AI use cases, and tie pilots to revenue and cash flow. Focus on practical adoption, not experiments.

  • Telstra (4 yrs 8 mos)
    • NBN Project Manager at Telstra North Sydney
      Apr 2017 - Jun 2020 · 3 yrs 3 mos

    • NBN Sales Manager Newcastle, Hunter and Central Coast
      Nov 2015 - Apr 2017 · 1 yr 6 mos

  • Telstra Business Centre Hunter / Newcastle / Central Coast (2 yrs 7 mos)
    • Team Leader for DOT and NBN Specialist Team
      Mar 2015 - Nov 2015 · 9 mos

    • Solutions Specialist
      May 2013 - Apr 2015 · 2 yrs

      Manage the accounts of consumer and small to medium sized businesses to build and implement complex telecommunications based solutions for their home or business. Source, chase and qualify leads generated through retention and new business. Continue the ongoing development of Telstra's brand management through the focus on customer satisfaction. Face to face, phone and email based client management.