Adrian Michel

lT Helpesk Lv.2//Partner Business Manager//Baseball Player // Baseball Team Owner//Brand Marketing Manager

Guadalajara, Mexico Metropolitan Area

About

Results-driven Partner Business Manager and IT Professional with over a decade of experience bridging technology, business strategy, and customer success across industries in Mexico and the United States. I specialize in IT Service Delivery, Network Infrastructure, and Partner Account Management, combining a strong technical foundation with proven commercial acumen. At HPE Aruba Networking, I managed a portfolio of 300+ North American commercial accounts, generating over $1M in revenue through strategic renewals, contract management, and partner alignment. My background also includes hands-on IT support and system administration roles at Change Healthcare and Tata Consultancy Services, where I delivered enterprise-level support across Office 365, Active Directory, VPN, RSA, Okta SSO, and Ping Identity environments while maintaining SLAs and optimizing IT performance. Fluent in English and Spanish, ITIL certified, and skilled in tools such as SAP S/4HANA, Salesforce, Microsoft Power BI, and Data Warehousing, I excel at connecting business objectives with technology solutions to drive measurable results. In addition to my IT background, I bring valuable experience in Sales and Marketing — coordinating logistics operations, developing B2B relationships, and leading customer engagement strategies. My work in commercial sales and marketing has strengthened my ability to build trust, identify client needs, and execute growth initiatives that deliver consistent business outcomes.

Experience

  • Vielca Sports Baseball / Aztecas Baseball//Diamante Pro Baseball / Sutaj Baseball at Jalisco Baseball
    Nov 2018 - Present · 7 yrs 8 mos

    Aztecas Baseball //Diamante Pro Baseball/ Deportivo Paredes/ Sutaj Baseball/ Diablos De Sinaloa

  • HPE Aruba Networking (Guadalajara, Jalisco, Mexico · Hybrid)
    • Renewal Manager
      Dec 2023 - Jan 2025 · 1 yr 2 mos

    • Partner Business Manager
      Dec 2023 - 2024 · 2 mos

      Results-driven Enterprise Networks Renewal Sales Manager skilled in relationship management, revenue retention, and strategic growth. Expertise in negotiating software and network contracts, leveraging data analytics for upsell opportunities, and fostering long-term partnerships. Proven track record of enhancing customer satisfaction and achieving sales targets in a competitive environment.

  • Sales Marketing Manager at J. Galt
    Sep 2023 - Feb 2024 · 6 mos

    Helping companies leverage their Business Credit using their own EIN

  • Business Manager at Hewlett Packard Enterprise
    2023 - 2024 · 1 yr

    Results-driven Enterprise Networks Renewal Sales Manager skilled in relationship management, revenue retention, and strategic growth. Expertise in negotiating software and network contracts, leveraging data analytics for upsell opportunities, and fostering long-term partnerships. Proven track record of enhancing customer satisfaction and achieving sales targets in a competitive environment.

  • Solar Energy Consultant at Powur, PBC
    Nov 2022 - Nov 2023 · 1 yr 1 mo

    As an Energy Consultant I help solve a common problem with customers that is the price of electricity. During a thorough review of a home, and current appliances, I can help you build a Solar photovoltaic system that will replace your bill. Natural gas for heating has become a popular topic of discussion due to extreme prices. We can provide alternative solutions that run on the power of the sun. Oftentimes, we save our customers thousands of dollars a year by switching.