Kano State, Nigeria
I am a results-driven HR Generalist with expertise in contract management, recruitment, compensation and benefits administration, diversity, equity, and inclusion, and HR analytics. Proven ability to streamline processes, ensure compliance, and enhance employee satisfaction. I am also skilled in using data insights to improve performance and foster a diverse, inclusive culture, driving an organization's growth and success. Below are my key responsibilities and achievements: Spearheaded full-cycle recruitment for levels 1–7 roles at eHealth Africa, reducing time-to-hire and enhancing talent pipeline through strategic sourcing and Boolean Search techniques. Supported compensation benchmarking and payroll processes, contributing to a 10% increase in employee satisfaction and ensuring 98% payroll accuracy. Leveraged HR analytics to drive strategic decisions, achieving a 12% reduction in employee attrition and a 15% boost in employee satisfaction through actionable insights. Conducted monthly gender analyses to identify disparities, aiming to increase female staff representation by 25% by December 2025, thereby promoting a more inclusive workforce. Managed benefits enrollment and employee contract processes, ensuring legal compliance and 97% timely contract renewals for key staff. Coordinated onboarding and learning initiatives, streamlining new hire integration and enhancing engagement through structured induction and training programs. Let’s connect if you’re passionate about building workplaces that are equitable, data-smart, and people-first.
Strategic HR Operations: Coordinate the execution of HR strategies and operational plans, providing responsive, high-quality service to sub-office teams in Nigeria on HR processes, policies, and workflow priorities. Performance & Development: Facilitate full-cycle performance management, including 360 multi-rated feedback, SMART-C goal setting, and probationary evaluations, reminding supervisors of timelines to ensure a 100% completion rate. Talent Acquisition & Onboarding: Lead end-to-end recruitment for Levels 1-7, conducting reference and background checks and coordinating orientations to foster a positive attitude toward organizational objectives. Training Needs Assessment: Ensure all HR Audit topics are covered by maintaining 99% accuracy in personnel documentation on NetSuite and Google Drive; co-lead the closing of audit findings to ensure Nigerian Labour Law compliance. Employee Administration: Prepare personnel action forms for appointments and promotions, ensuring timely addition to payroll while tracking statutory remittances (Pension, NSITF, NHF) with 100% accuracy. Staff Separation: Manage the national staff separation process, including conducting exit interviews, drafting separation letters, and ensuring all local labor laws and clearance procedures are followed. Data-Driven Advisory: Track and generate HR metrics to assess organizational effectiveness, identifying retention drivers that contributed to a 12% reduction in attrition. Training Coordination: Coordinate staff training and development programs based on performance development plans. Employee Relations & Benefits: Serve as the primary HR advisory focal point, interpreting HR policies and procedures, managing employee communications, resolving employee relations issues, and administering HMO and Life Assurance benefits while collaborating with insurance vendors to complete claims and resolve complaints timely.
Prepare and validate monthly payroll variations, ensuring 100% accuracy and timely submission for payroll processing while maintaining strict compliance with organizational compensation policies. Design, maintain, and analyze monthly HR dashboards and workforce reports covering recruitment metrics, headcount trends, performance management, and employee attrition to support strategic workforce planning and data-driven decision-making. Lead and coordinate the end-to-end employee exit management process, including resignation acknowledgement, clearance administration, knowledge transfer coordination, documentation, and offboarding to ensure compliance and a seamless employee transition. Provide technical support to employees on HR systems including NetSuite and Trakstar, while maintaining accurate HR records and performing essential administrative and clerical HR functions. Administer employee benefits programs including HMO, Group Personal Accident (GPA), and Group Life Assurance (GLA) by managing staff enrollments, updates, and exits while serving as the primary liaison between employees and service providers for timely claims resolution. Ensure compliance with organizational policies by distributing mandatory policies and onboarding documentation to new hires, tracking acknowledgments, and conducting follow-ups to achieve full documentation compliance. Support the planning and execution of employee engagement initiatives and HR programs that promote a positive workplace culture and strengthen staff morale. Manage and track HR operational requests through Asana and NetSuite, ensuring timely resolution and proper documentation of all HR service requests. Serve as the primary focal point for employee inquiries, providing HR support on matters such as employment verification, introduction and sponsorship letters, ID cards, and other HR-related requests.
Contract Management: - Manage modifications to employment agreements for internal and external employees at eHealth Africa, including amendments and employment documents. - Prepare contracts in compliance with legal requirements, ensuring local labor and fiscal law adherence. - Reduced contract-related administrative time by 20% through automation of contract generation and tracking systems. - Assist the Associate Manager of HR Generalist in developing and updating global documentation on Contracts Management using Google Sheets. - Reduced late contract renewals by 20% through timely communication with project managers. Recruitment & Talent Development: - Develop sourcing strategies (e.g., Boolean Search) to identify candidates on Google and LinkedIn with specific skills and experience. - Work with hiring managers to review and shortlist applicants based on role requirements. - Arrange tests and interviews, ensuring clear communication with candidates and panelists throughout the process. - Conduct background and terrorist checks on successful applicants. - Assist the Associate Manager of Talent Development in recruiting and mentoring interns biannually. Compensation & Benefits Support: - Lead benefits enrollment for new hires in HMO, Group Life Assurance, and Group Personal Accident Assurance. - Modify benefits for existing staff as necessary. - Assist the Associate Manager of HR Generalist in monthly payroll preparation, ensuring a 98% accuracy rate. HR Analytics: - Use HR analytics tools to track employee turnover, reducing attrition by 12% by addressing underlying causes. - Create and present data-driven monthly reports on workforce performance, improving departmental efficiency by 18%. - Conduct monthly gender analysis of staff, aiming to increase female representation by 25% by December 2025.
Produces high quality, engaging plays and novels to strict deadlines, consistently meeting clients' standards. Employs task prioritisation and time management skills to work on multiple writing projects simultaneously, submitting deliverables within agreed time-frames. Excellently conducts research on assigned topics in Literature, Linguistics and Mass Communication, generating comprehensive, factual content free of plagiarism. Writes engaging, entertaining and informative media scripts for different uses. Develops professional portfolio, including resumes, cover letters and statements of purpose and LinkedIn profile optimization. Exceptionally proofreads and edits written works of clients to ensure that all writing is correct in terms of spelling, punctuation, grammar usage and context.