Aurora, Illinois, United States
- Lead end-to-end implementation of Epic’s Medical Management software for health systems and payer organizations through executive partnerships and internal collaboration - Facilitated director-level meetings to ascertain customer specifications and provide best practices from previous implementation experience - Responsible for guiding customer IT analysts through complex system configurations and creating non-standard solutions for customer-specific challenges
- Created advanced excel spreadsheets based on many different files of data - Led a work streams project to help the accounts receivable team become more efficient
- Provided clients with a holistic approach towards their financial goals and brought them one step closer to financial security. - Offered clients assistance with retirement planning, estate planning, business planning, and tax strategies
- Responsible for providing a high caliber experience for customers by taking food/drink orders and then serving the food/drink in a timely manner - Worked with a team of servers and bartenders to make sure that the restaurant was seen as an exceptional establishment by the customers