Jamshedpur, Jharkhand, India
As a computer science student, I have a strong foundation in programming languages, algorithms, and data structures. am highly motivated and passionate about learning new technologies and their applications. I am proficient in languages such as Java, Python, and C++, and have experience working with software development tools and platforms like Git, GitHub, and Visual Studio. I am a quick learner, a team player, and possess excellent communication skills.
Managed inbound and outbound customer interactions, resolving service-related queries efficiently while maintaining quality standards. Maintained accurate customer records and documented interactions in internal systems as per company SOPs. Coordinated with internal teams to escalate and resolve complex customer issues within defined timelines. Delivered consistent customer satisfaction through clear communication, active listening, and effective problem-solving. Developed strong professional skills including customer relationship management, teamwork, and time management.