Adele Koo

Client Service Associate at J.P. Morgan

Singapore

About

Experience

  • J.P. Morgan Private Bank ()
    • Client Service Specialist
      Feb 2022 - Present · 4 yrs 6 mos

    • Servicing Support Analyst
      Aug 2016 - Jan 2022 · 5 yrs 6 mos

      • Contact point for Client Service Support and processing tasks relating to cash (cheque issuance and deposits), securities transfers (deliver and receive against payment), proxy services and account opening of segregated accounts • Contact point for Investor Analysts on Alternative Investments Offering Memorandum related queries • Corporate action notification generation and follow up • Monitor control practices to ensure compliance with corporate and business standards • Takes charge of UAT for improvements or changes on new and existing applications • Experienced migration of tasks into the team and giving training to migrate tasks to other teams • Handles and takes minutes for monthly meetings between front office and operations • Takes on initiatives to improve processes and BAU tasks

  • Cabin Crew at Singapore Airlines
    Aug 2013 - Jul 2016 · 3 yrs

    • Attend preflight service and safety briefings before the flight • Ensure adequate supplies of refreshments and emergency equipment are on board • Demonstrate the use of emergency equipment • Ensure the safety of all passengers • Serve, and sometimes sell, beverages, meals, or snacks • Deliver finesse to Business Class passengers • Take care of passengers’ needs • Assist passengers with special needs • Administer first aid to passengers when needed • Direct passengers in case of emergency

  • Administrative Assistant at Deutsche Bank
    Jul 2011 - Sep 2012 · 1 yr 3 mos

    • Assist in daily administrative work • Assist in writing letters for various banks and clients • Assist in account opening documentations for clients • Assist manager and colleagues in arranging and preparing meetings • Support in daily scanning and uploading of documents on database