Gurugram, Haryana, India
Passionate Individual with Expertise in Key Account Management. Key Account Manager with Skills in People Management, Work Management, customer satisfaction, client retention, revenue growth, sales target, Analytics, advanced Excel, and Microsoft Powerpoint.
As an AVP of Business Relations and Key Account Management (KAM/BD), I specialize in managing and expanding a diverse portfolio of international clients, focusing on maximizing their digital revenue growth and global market penetration. I operate at the intersection of strategic client relationship management and comprehensive marketing execution. My core expertise lies in developing and delivering full-stack digital marketing solutions, ensuring client success from initial strategy through execution and growth. Key Areas of Focus: Global Client Portfolio Management: Establishing and nurturing long-term, high-value relationships with international clients, serving as the primary commercial and strategic contact. Revenue Growth & Business Development: Identifying new market opportunities, securing key accounts, and consistently driving significant revenue uplift through strategic contract negotiation and service expansion. Integrated Marketing Services Oversight: Leading teams and strategies across the entire digital ecosystem, including: Content Marketing: Developing authoritative and performance-driven content strategies. Search Engine Optimization (SEO): Ensuring top-tier organic visibility and sustainable traffic growth. Social Media Optimization (SMO): Building brand presence and engagement across relevant digital channels. Web Development: Overseeing the creation of high-performance websites and platforms using modern tech stacks (React, Node.js, etc.). I am passionate about translating complex business challenges into clear, actionable digital roadmaps that deliver tangible ROI for global brands.
• Managed business relations to bring in new clients and ensure satisfaction for current clients. • Developed strategies to increase revenue and maintain client loyalty. • Collaborated with internal teams to deliver successful projects and meet client expectations.
• Fostered positive relationships with key clients at Moksha Media Group, ensuring repeat business and client satisfaction. • Provided guidance and support to clients, addressing concerns and communicating company initiatives effectively.
I was responsible for overseeing and managing a company's operational procedures — and ensuring that they are successfully completed.