Bengaluru, Karnataka, India
I currently lead growth strategy and business operations for a large seller portfolio, managing a 20+ member team across growth, retention, and performance optimization initiatives. My experience spans business strategy, operational execution, performance marketing, seller growth, and cross-functional leadership. I work closely on improving profitability, scaling revenue, reducing churn, and driving operational rigor through structured frameworks and data-driven decision making. Over the years, I have led multiple strategic initiatives around spend optimization, GMV growth, profitability improvement, and process compliance across high-impact business accounts. I enjoy solving business problems at scale through analytics, structured execution, and team leadership
Key Roles and Responsibilities: Leadership and Team Management: Lead a team of Growth Consultants, fostering collaboration and driving performance to achieve organizational goals. Market Strategy and Analysis: Develop strategies and analyze market trends to identify opportunities. Spearhead the successful launch and profitability of D2C brands. Process Innovation and Implementation: Designed, implemented, and drove adoption of new processes like Salesforce integration to enhance efficiency and scalability. Conducted Proof of Concept (PoC) initiatives before scaling new processes for measurable success. Upskilling and Training: Created and delivered employee upskilling programs and comprehensive training modules to enhance workforce capabilities. Churn Reduction and Vertical Expansion: Established a new vertical aimed at reducing churn, ensuring its success through rigorous proof-of-concept execution prior to scaling.
Responsible for setting up Goals and developing plans for business and revenue growth. Identify, develop, build, manage & deliver business development and sales targets for the management of relationships with new & existing clients, generation of new sales leads, &maintaining relationships with new contacts, develop & implement event-related sales & marketing initiatives to drive revenues & profit within the guidelines set & followed by the company. 1. Operating Team of Sales Executives/Academic Counselors. 2. Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities 3. Identify trends and customer needs, building a short/medium/long-term sales pipeline by targets. 4. Propose options to management regarding tender price/options margins to ensure that the management is supplied with market-related information when deciding on setting competitive prices. 5. Motivate the team, track performance, and report metrics. 6. Manage strategic alliances & partnerships by securing corporate/business relationships through effective client management & business relationships through effective client management & options for the business. 7. Develop and maintain strategic long term trusting relationships with high volume customers to accomplish organic growth. 8. Communicate company products and services via Calling and E-mail and also build relationships to uncover prospect needs. 9. Document and update CRM with daily activities as required. 10. Achieve weekly and monthly goals.
Lead qualification through various channels like online chat, calls and app downloads. -Persuade purchase of products through sales pitch for all the qualified leads. -Ensure that every customer is having lasting impression about Extramarks whether the sale is accomplished or not. -Nurture the leads, propose various products and sell packages (Products & Services) to accomplish the sales targets. -Need to perform regular market research to gain understanding of the EdTech market and competitor product. -Should be performing market research and comparative analysis of various products in the market from time to time to showcase the merits of Extramarks products