New York City Metropolitan Area
Responsible for ensuring efficient and effective analytics enablement throughout the P&C community by • Establishing the analytics direction and ensuring continuous improvement in this area by working with P&C Leaders • Leading a team to work with IT, P&C Technology team, Finance, and Operations to mine the data from multiple sources and then combine analyze, and present said data in formats to enable efficient and effective use by the P&C team. • Determining what data and reports should be produced and created centrally vs. a distributed manner.
Responsible for ensuring efficient and effective analytics enablement throughout the P&C community by • Establishing the analytics direction and ensuring continuous improvement in this area by working with P&C Leaders • Leading a team to work with IT, P&C Technology team, Finance, and Operations to mine the data from multiple sources and then combine analyze, and present said data in formats to enable efficient and effective use by the P&C team. • Determining what data and reports should be produced and created centrally vs. a distributed manner.
• Responsible for all reporting and metrics for GBS North Americas R&CM • Provide ad-hoc reporting support for GBS North Americas Finance, Operations, Human Resources, and Recruiting • Produce executive level reporting across all levels of the organization • Help identify best methods of measurement for Key Performance Indicators • Manage onshore and offshore team responsible for the ad-hoc and production analytics • Enhance and improve existing reporting and processes to support the organization, such as creating more efficient and easy-to-use dashboards or working templates, enhancing reporting to reduce production time, and creating more flexible reporting options • Lead special projects/analytics for GBS NA, such as annual workforce planning, internal reorganizations, and executive ad hoc reporting • Represent GBS NA Analytics interests when communicating to other Geographies, Lines of Business, or Internal Support Functions, specifically Finance and Human Resources
• Reengineered full end-to-end subcontractor processes for onboarding, inventory management, offboarding and tooling • Created analytics that were previously unavailable to examine subcontractor inventory and identify Key Performance Indicators • Had oversight of onshore and offshore team responsible for the onboarding and management of the subcontractor population • Liaison between the Line of the Business and Procurement for all subcontractor related issues
• Tasked with analyzing the internal support functions and roles within IBM and PwCC • Interviewed various members within each organization to analyze all aspects of the support functions to understand differences in function, jobs levels and salaries to determine recommended approach for a combined support organization • Developed reports, templates and processes using “best of breed” options from each organization
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• Supported the North Americas Senior Leadership team for various analytics and modeling needs • Provided key analytical input for use in PwCC’s IPO and acquisitions efforts by HP and IBM • Implemented a new forecasting tool for ongoing financial and capacity planning