Eau Claire, Wisconsin, United States
Senior global technology executive with 25+ years of experience leading enterprise transformation, digital modernization, cybersecurity, AI adoption, and operational strategy across retail, manufacturing, eCommerce, higher education, and consulting environments. Proven track record aligning technology investment with business growth, operational efficiency, customer experience, and enterprise scalability. Extensive experience leading global organizations, managing large-scale technology portfolios and multi-million-dollar budgets, and driving enterprise modernization initiatives across complex multi-brand environments. Currently leading global enterprise technology strategy and modernization initiatives across 17 brands and operations spanning more than 100 countries at MillerKnoll. Expertise includes digital commerce transformation, AI-enabled operating models, cloud modernization, enterprise architecture, cybersecurity governance, DevSecOps, and omnichannel business enablement. Former CIO and CISO with deep experience in: Enterprise Technology Strategy AI & Digital Transformation Global IT Operations Cybersecurity & Risk Governance Enterprise Architecture & Modernization Omnichannel Commerce M&A Integration Cloud & Infrastructure Transformation Operational Excellence & Cost Optimization Executive Leadership & Organizational Transformation Known for building high-performing global teams, modernizing enterprise operating models, and delivering measurable business outcomes through technology innovation and strategic leadership.
Lead global enterprise technology strategy and modernization initiatives supporting 17 brands and operations across more than 100 countries. Partner closely with executive leadership to align technology investment with revenue growth, customer experience, operational scalability, and international expansion objectives. Key accomplishments include: Led enterprise-wide digital modernization initiatives that transformed global commerce and customer engagement capabilities across B2B, B2C, retail, dealer, and contract channels. Directed migration to scalable cloud-native operating models and modern enterprise platforms, significantly improving agility, performance, scalability, and time-to-market. Delivered measurable digital commerce growth through customer experience optimization and enterprise search modernization, contributing to significant increases in online conversion and engagement. Reduced annual operating costs by more than $500K through infrastructure consolidation, cloud transformation, and retirement of legacy integration technologies. Established global engineering governance, standardized DevSecOps operating models, and enterprise CI/CD practices that improved delivery velocity, consistency, and operational visibility across international teams. Led implementation of enterprise AI-enabled development and automation capabilities, significantly improving engineering productivity, delivery speed, and software quality. Unified enterprise commerce ecosystems across Salesforce, Shopify, Adobe, and Oracle platforms to support seamless omnichannel customer experiences globally. Established enterprise-grade reliability, governance, and operational resiliency through global follow-the-sun support models and ITIL-aligned service operations. Core Leadership Areas: Enterprise Technology Strategy | AI Transformation | Global Commerce | Cloud Modernization | DevSecOps | Enterprise Architecture | Cybersecurity Governance | Executive Leadership
Executive Technology Advisor specializing in enterprise transformation, technology strategy, digital modernization, cybersecurity governance, enterprise architecture, AI enablement, and operational scalability. Leveraging 20+ years of executive leadership experience as a CIO, CISO, Enterprise Architect, and Board Advisor, I help organizations align technology investments with business outcomes, accelerate modernization initiatives, improve operational efficiency, and drive sustainable growth. Representative engagements include advising global enterprises and industry leaders such as Ford Motor Company, AAFES (Army & Air Force Exchange Service), Walmart, Ticketmaster, and other Fortune 100/500 organizations on technology modernization, digital commerce, cloud strategy, enterprise architecture, cybersecurity, and operating model transformation. Areas of expertise include: • Enterprise Technology Strategy & Roadmaps • Digital Transformation & Modernization • CIO & Executive Technology Advisory • Enterprise Architecture & Platform Consolidation • Cloud Transformation & Infrastructure Strategy • Cybersecurity, Risk Management & Governance • AI Strategy, Automation & Emerging Technologies • Technology Operating Models & Organizational Design • Digital Commerce & Customer Experience Platforms • M&A Technology Due Diligence & Integration • IT Governance, Portfolio Management & Vendor Strategy Throughout my career, I have partnered with executive leadership teams to modernize technology ecosystems, lead large-scale transformation programs, strengthen cybersecurity programs, and build scalable platforms. My experience spans global retail, consumer products, manufacturing, eCommerce, supply chain, digital platforms, and enterprise software environments. I work with organizations to transform technology into a strategic business capability that enables innovation, resilience, and long-term enterprise value creation.
Served as executive technology and cybersecurity leader for a multi-brand retail and digital commerce organization. Directed enterprise IT strategy, cybersecurity, digital transformation, and operational modernization initiatives while leading a global organization of more than 100 employees and managing an annual technology budget exceeding $22M. Major accomplishments: Led enterprise-wide digital transformation initiatives that modernized commerce platforms, operational systems, and customer engagement capabilities across 11 brands. Directed successful integration of a $100M acquisition within nine months, accelerating operational alignment and revenue realization. Built scalable enterprise commerce capabilities supporting more than 120K daily orders during peak operations. Established enterprise cybersecurity governance and compliance programs supporting PCI, CCPA, ADA, and PIPEDA regulatory requirements. Reduced infrastructure and data center costs by more than $1.5M annually through cloud migration and operational consolidation initiatives. Modernized warehouse and supply chain operations, generating more than $3.5M in annual operational savings. Implemented enterprise architecture governance and DevSecOps operating models that significantly improved delivery speed, scalability, and execution efficiency. Enabled large-scale marketplace and vendor onboarding capabilities through strategic platform modernization and PIM-driven commerce architecture. Core Leadership Areas: Executive Leadership | Board Presentations | Cybersecurity | Enterprise Operations | Digital Commerce | Cloud Transformation | M&A Integration | Supply Chain Modernization | IT Governance
Led enterprise technology strategy, operations, cybersecurity, and organizational modernization initiatives within higher education environments supporting more than 100 colleges. Key accomplishments: Directed enterprise IT operations, strategic planning, and technology governance initiatives while serving on executive leadership teams. Led rollout of ITIL governance and security programs across multi-institution environments. Established PMO governance and operational improvement programs that significantly improved project delivery performance and organizational alignment. Reduced operational waste and technology spending, generating more than $2M in annual savings. Implemented compliant security and governance programs supporting HIPAA and FERPA regulatory environments. Directed modernization of enterprise student systems, digital learning platforms, and advanced simulation technologies supporting institutional transformation.
Innovative Leadership: Directed Applications and Software Development teams to drive technological innovation in higher education, enhancing the digital experience for students and faculty across multiple institutions. Automation & System Integration: Architected and developed an advanced student automation solution that streamlined course permissions, folder structures, and Citrix course images, enabling the creation of a fully automated virtual course environment for remote access. Deployed across multiple colleges, enhancing operational efficiency and student experience. Core Systems Transformation: Led the comprehensive upgrade of the core Student Information Systems platform (Sungard SCT) and successfully implemented the SCT Luminous online student self-service portal, driving greater engagement and accessibility for students. Learning Management System (LMS) Implementation: Directed the implementation and rollout of the Blackboard Learning Management System (LMS), enhancing learning delivery and collaboration across academic programs. Cutting-Edge Simulation Technology: Spearheaded the deployment of Advanced Human Patient Simulators and Cerner Electronic Health Record (EHR) technology within the Clinical Studies program, providing students with lifelike medical training scenarios to enhance clinical learning and prepare for real-world healthcare challenges.
- Sr. Software Architect - American Family Insurance - Oversaw implementation of automated insurance claims processing solution supporting over $1 Billion in transactions annually utilizing Java, IBM DB2 and web based technologies. - Sr. Software Architect - American Family Insurance - Designed and developed HR 2002 (custom web based HR functionality) software solution supporting over 7000 employees. - Sr. Software Architect - Cuna Mutual Credit Union - Developed e-commerce framework to support over 20 smaller banks e-commerce presence and banking solutions. - Sr. Software Architect - Kikkoman - Architected and led team of developers to implement a custom ERP solution to handle the manufacturing and delivery of Kikkoman Soy Sauce manufacturing processes. - Sr. Software Architect - State of Wisconsin - Developed audit software to manage state of Wisconsin Bond Trust system supporting over $600 MM in funds.