Greater Tampa Bay Area
As Team Lead for a team of Technical Sales Managers and Corporate Trainers for Tools and Equipment, AC and Diagnostics, I oversee sales and technical support operations for Bosch Service Solutions. I’m responsible for guiding a geographically distributed team that supports Warehouse distributors, National Accounts, Buy-to-use and end-users with product expertise, sales solutions, and hands on equipment knowledge. In this role, I focus on driving sales performance, developing team capabilities, and ensuring our field organization delivers exceptional support to our customers. I collaborate closely with leadership, product teams, and cross functional partners to align field strategy with organizational goals. Key Responsibilities: • Lead, coach, and develop a team of Field Support / Technical Sales professionals focused on growing sales and delivering outstanding customer support. • Oversee daily field operations, including sales activity, account support, territory planning, and customer engagement strategies. • Drive adoption of new tools, equipment, and technology within the customer base by equipping the team with strong product knowledge and sales techniques. • Analyze regional performance, identify growth opportunities, and implement targeted initiatives to improve market penetration and customer satisfaction. • Partner with leadership to refine sales processes, training programs, and performance expectations. • Support major accounts, escalations, and complex customer needs by providing hands on expertise and field guidance. • Foster a team culture centered on accountability, continuous improvement, and customer-first service. Impact: • Strengthen field pull through sales performance by empowering team with clear direction, coaching, and actionable insights. • Enhance customer engagement through a knowledgeable, responsive, and well supported field team. • Ensure alignment between field operations and broader organizational sales objectives.
Responsible for incremental sales growth and profitability for the complete Bosch Automotive Services product portfolio including Diagnostics, Special Tools, Equipment, and Air Conditioning within assigned Strategic Accounts and develop new accounts that fit the Bosch go-to market strategy. These strategic objectives are maintained to align with sales, profit, growth, and customer satisfaction objectives set by Bosch Automotive Services, to maintain Bosch’s strong position as a leader in North American Aftermarket. My responsibilities include: • Develop in-depth knowledge of identified Customer accounts; know needs and concerns intimately. • Gather and analyze information to understand marketing opportunities, product/promotional needs, or potential program opportunities. • Create and present profitable and focused selling and program solutions to meet each customer’s requirements. • Develop and maintain Customer Scorecard per defined requirements aligning with customer defined KPIs and Bosch focus areas leading to increased customer satisfaction. • Negotiate acceptable terms: pricing, packaging, quantity, delivery, installation, training and other conditions of sale. • Make regular sales calls on buyers, category managers and/or key decision-makers to discover future opportunities, problems, market trends, competitive information, and new product ideas. • Participate in key customer events, trade shows and business meetings. Work with Heavy duty buying groups, National accounts, and Warehouse distributors for a total solution of increased value to the industry.
Automotive Techincal Sales Trainer, Train sales force to sell OE parts into the aftermarket automotive markets. Train end users in the Automotive Aftermarket to provide OE parts at the user level.
Sell Snap-on tool / Sun / John Bean to Automotive aftermarket utilizing dealer franchise network in an assigned territory. Full commission based position with a draw. Became youngest number 2 sales person in the world 2 years in a row. Skills I learn early in my career from this position and from managers/mentors are the reason of my success today.