Provo, Utah, United States
• Enterprise Software Product Development, Maintenance & Support, including Arcsight ESM and Logger. Reproduce and resolve customer reported product issues. • Maintain and advance applications and kernel modules over multiple Linux distros upgrades. • Maintain SUSE Linux Product customer rpm repositories.
• Enterprise Product Development, Maintenance & Support; including a Linux kernel filesystem auditing engine, adopted by external engineering partners.
• Technical Support Engineer (Swat Team), diagnose and resolve customer issues on-site. • Software Developer Support Engineer, solving a variety of complex customer/developer software engineering problems. • Americas Developer Support Manager leading 20+ software developer support engineers. • Linux Kernel Developer, Maintainer.
• Managed team of full-time and part-time software and hardware engineers • Developed student meal-ticket software and hardware for campus food service cafeterias. • Developed work-order software for on-campus housing. • Developed the first campus wide computer network.