Pickerington, Ohio, United States
Asset Protection and Distribution Leader with over 20 years of experience driving comprehensive loss prevention, distribution center operations, and internal control initiatives across local, regional, and national levels. Expert in designing and implementing advanced security systems, including intrusion alarms, fire alarms, CCTV, EAS, access control, and emerging technologies. With more than a decade of experience managing nationwide security technology deployments, I have successfully led teams of project managers, collaborated cross-functionally with diverse internal and external stakeholders, and delivered impactful solutions that enhance operational efficiency, safeguard assets, and support organizational objectives. Highly skilled in: • Asset Protection Program Management • Project Planning and Management • Operating and Capital Budgeting • ROI Leadership • Team Development and Leadership • SOP Development & Implementation • Inventory Control & Accounting
Oversees the strategy, implementation, and management of physical security programs and initiatives across the organization.
• Designs, develops, and leads comprehensive Asset Protection programs, with a focus on protection systems including EAS, CCTV, intrusion alarms, and fire alarms. • Evaluates new and emerging Asset Protection and Loss Prevention technologies, assesses return on investment (ROI), and oversees technology implementation to enhance security and reduce shrink. • Develops and manages annual operating and capital budgets for all Asset Protection programs, tools, and initiatives. • Provides cross-functional leadership by collaborating with internal business partners on company-wide projects and initiatives. • Leads a team of Project Managers responsible for implementing and maintaining Asset Protection systems, supporting field leadership, store teams, and distribution centers. • Establishes and nurtures strategic relationships with vendor partners, aligning business vision and strategies to achieve mutually beneficial outcomes. • Drives innovation and operational efficiency through the integration of advanced security technologies and process improvements
• Develops, implements, and oversees comprehensive asset protection programs and budgets to safeguard organizational assets and enhance profitability. • Manages a multi-functional team providing services to internal and external customers in areas such as background checks, business intelligence reporting, associate training and awareness, new store asset protection systems, fire systems, and inventory processes/reporting. • Designs and deploys systems and programs aimed at reducing inventory shrink and driving profit enhancement across the organization. • Leads the execution of large-scale rollouts of security technologies across a nationwide footprint of store locations, ensuring timely and effective implementation. • Develops protection system scopes and establishes operational policies to optimize system effectiveness and ensure compliance with organizational standards.
• Provided comprehensive support to corporate and field loss prevention teams through reporting, investigations, inventory shortage analysis, audits, and fraud detection. • Managed the sourcing, testing, and evaluation of loss prevention solutions for the retail store environment, ensuring effectiveness and alignment with organizational needs. • Collaborated with internal and external business partners to plan and execute key projects and initiatives aimed at reducing shrink and enhancing operational efficiency. • Analyzed operational metrics to identify trends and correlations with the company’s shortage control objectives, providing actionable insights to drive results. • Played a critical role in strengthening loss prevention strategies and achieving organizational goals.
• Supervised a team of Inventory Analysts responsible for investigating and monitoring inventory discrepancies and trends across distribution centers. • Collaborated with Internal and External Auditors to assess control effectiveness and partnered with management to address and resolve deficiencies. • Oversaw physical inventory count processes for merchandise valued in the millions of dollars, ensuring accuracy and accountability. • Managed a team of Accuracy Assurance Inspectors conducting audits of operational processes to verify and maintain effective controls. • Played a key role in driving operational excellence, compliance, and inventory accuracy within high-value distribution center operations.
• Planned and conducted internal and operational audits for distribution and call centers as part of the annual audit plan. • Collaborated with internal and external auditors and operations management to assess high-risk processes and functional areas, evaluating controls and mitigating potential risks. • Recommended and implemented process improvements to strengthen operational efficiency and compliance. • Additionally, supported the execution of physical inventories to ensure accuracy and accountability.
• Supervised inspections of all operational processes within distribution centers to ensure efficiency and compliance. • Managed a team of analysts responsible for investigating and monitoring inventory discrepancies and identifying trends to support operational accuracy and improvement. • Enhanced team members' expertise in distribution center operations, driving greater process accuracy and operational efficiency. Recognized with a team award for inspiring and achieving exceptional performance.
• Led a team of dedicated loss prevention professionals overseeing the electronic and physical security of corporate offices, distribution centers, and retail locations. • Managed emergency response coordination and ensured compliance with safety protocols across distribution center operations. • Conducted thorough investigations into suspected theft and fraud, including interviewing involved associates and witnesses. • Supervised Special Services operations in distribution centers, delivering value-added services for direct-to-customer orders. • Additionally, served as a Quality Assurance Group Lead and Inspector, driving operational excellence and adherence to standards.