Singapore
I am a passionate, results-oriented Product Leader with a proven track record of driving innovation and growth in the financial technology industry. Experienced in leading cross-functional teams and building scalable, reliable SaaS solutions. Deep expertise in product strategy, roadmap development, user experience, data-driven decision-making, and cloud technologies. I like to keep learning thanks to my intellectual curiosity. I have an MBA from NUS Business School where I honed my business acumen and strategic thinking skills. I also have experience with Product and Market Ideation from scratch as part of the NUS GRIP Deep-tech Accelerator My experiences include Product Strategy, Product Roadmapping, Growth, Pricing, Prototyping, Market Analysis, User Experience, Release Management, Go-to-market, Product Lifecycle
• Oversee the product strategy and roadmap for multiple products. • Led Strategic product repositioning to drive rapid growth and achieve product-market fit. • Repackaged existing products into modular offerings for greater customer flexibility and adoption. • Developed and implemented a data-driven pricing strategy that optimized revenue and profitability. • Collaborated with cross-functional teams to ensure seamless product execution and launch.•
• Developed and executed a product roadmap aligned with company's strategic goals. • Partnered with sales and marketing teams to develop targeted upselling campaigns that increased cross-selling opportunities.
• Built and managed accounting integrations to expand product capabilities. • Established strategic accounting partnerships to drive customer acquisition and growth. • Design customer advisory board to gather valuable feedback on features, priorities, and market trends.
• Led the transformation of multiple core accounting applications from legacy systems to a cloud-native architecture on AWS, reducing operational costs by 60% and improving system performance by 35%. • Developed and executed a product roadmap aligned with evolving customer needs, resulting in a 25% increase in customer satisfaction as measured by NPS. • Established a robust product analytics framework, leveraging data to identify key customer pain points and inform product enhancements, leading to a 30% decrease in product gaps.
• Founded and led the DevOps and SRE department in Singapore, establishing a robust CI/CD pipeline using Jenkins, Ansible, and Docker. • Implemented a comprehensive monitoring and alerting system using Prometheus and Grafana, reducing MTTR by 40%. • Architected and deployed a scalable cloud infrastructure on AWS, resulting in a 35% reduction in infrastructure costs.
• Built solutions for e-commerce, accounting, and HR systems.