Dhaka, Bangladesh
A seasoned Tech Enthusiast with a highly disciplined Business Development career over 12+ years. Helping companies to elevate their everyday businesses. Focused on empowering businesses struggling with Adobe Experience Manager (AEM), AI (Artificial Intelligence) and Salesforce relevant challenges. 🎯Goal: Creating a positive working environment with zero politics where people and AI work combined towards the organization's growth. 🏅Achievements: â–¶Generated $587K+ ITES Sales in 2025 â–¶Achieved $350K+ worth ITES Sales in 2024 â–¶Lead a team of 25 people and closed 73+ new clients till 4th Quarter of 2023 â–¶41% growth in the number of clients in 2023 (Tech Cloud Ltd.) â–¶200% sales achievement in 2019 (Foodpeon) â–¶Increased efficiency by 37% in the delivery channel in 2018 (Foodpeon) â–¶Reduced operation expenses by 20% in 2018 (Foodpeon) â–¶Trained English as a Second Language (ESL) to 350+ professionals â–¶Regularly made the toppers' list and achieved 7 times full free scholarships during graduation đź“‘Responsible for: â–¶running international business development operations smoothly, â–¶leading and developing a group of people, â–¶creating successful B2B relationships etc. 🔝 Top Skills: â–¶ Business Development â–¶ AEM Business Developer (Adobe Experience Manager) â–¶ Agentforce Business Developer â–¶ Salesforce Business Developer â–¶ AI Business Developer â–¶ Deepseek â–¶ Open AI â–¶ SEO â–¶ Marketing â–¶ Negotiation â–¶ Transparency â–¶ Customer Service â–¶ Training â–¶ Public Speaking â–¶ Leadership â–¶ Teamwork â–¶ Management â–¶ Business Operation â–¶ OKR (Objectives & Key Results) â–¶ PMF (Performance Management Framework) â–¶ PTB (Poke The Bear) Strategy â–¶ CRM (Customer Relationship Management) â–¶ Odoo â–¶ MSFA (Mobile Sales Force Automation) đźŽInterests: â–¶Connecting to new people with positive energy â–¶Sharing knowledge â–¶Learning new skills â–¶Reading books â–¶Solving riddles and mysteries â–¶Enjoying thriller movies and books In a nutshell, I can prove to be an asset if the right platform, tools and opportunities are introduced.
#Manage long-term partnerships with international clients by understanding their business needs and helping them with tailored solutions. #Helping businesses struggling with AI, Adobe Experience Manager (AEM) and Salesforce management. #Serve as Key Account Manager, the primary point of contact, ensuring a high level of client satisfaction. #Utilize CRM systems to accurately forecast market and manage the Opportunity pipeline. #Manage certain aspects of our social channels and execute promotional campaigns. #Maintain regular communication and relationship with Key stake holders. #Effectively communicate with people via Digital Channels and other Communication mediums. #Collaborate with internal teams, including technical and product development, to ensure that client requirements are met. #Collect the latest market information and incorporate them in marketing plans/strategy. #Prepare and present regular reports (Weekly & Monthly) on Relationship Building to immediate supervisor.
#Acting in place of the Senior Manager when they are not available #Making important decisions regarding management procedures and operations #Attending meetings and preparing summary reports #Onboarding and training new staff in the department #Helping the company monitor and achieve business goals #Monitoring implementation and execution of projects #Ensuring that the staff follows company rules and guidelines #Preparing team’s weekly or monthly reports and analyzing business metrics #Working closely with members of their team to achieve targets and implement new strategies #Maintaining accurate records of sales and business updates #Maintaining an open channel of communication with different departments, project teams and upper management #Providing a detailed summary of activities to keep senior managers informed #Assisting the Senior manager in developing department policies and quarterly strategies
#Supervise the activities of sales representatives and team in order to meet sales target #Research and plan on new markets and foster business development opportunities #Interviewing and hiring of sales staff #Address issues bordering on pricing, delivery of services, and resolution of customer complaints #Ensure the welfare of employees, and that their concerns are noted and addressed #Maintain an updated knowledge of company’s goals, vision, and values to ensure appropriate prioritizing #Setting KPI and rewarding plans for the team #Collaborate with sales management to plan and develop effective sales strategies and to also set goals and targets #Perform administrative tasks of tests and closed clients’ details recording, filing #Maintain contact with clients in order to create a good working relationship that fosters increased sales and customer base #Assist Senior Sales Manager in the planning and organization of periodic sales meetings #Monitor the performance of sales staff to spot work areas that require improvement #Recommend and implement training programs for sales reps and team to improve their work efficiency #Developing sales training materials, presentation and process #Maintaining liaison with the other departments of the company #Training the support team and work on improving their communication skills
#Training new team members on company policies and procedures as needed #Providing regular feedback to each member of the sales team regarding their performance #Coaching team members on effective sales techniques and methods for increasing revenue #Developing strategies to improve sales performance through ongoing training and development #Providing feedback to management regarding potential hires to ensure they are a good fit with the company culture and mission #Meeting with clients to identify their needs and recommend products or services that meet those needs #Coordinating with marketing teams to promote new services to existing clients #Setting goals and objectives for each team member and providing regular feedback to help them improve performance #Ensuring that team members have the tools they need to succeed including computers, software, internet connection, head phones, etc.
#Introducing New English Language Courses #Developing updated sales plans for course materials #Training the trainee teachers #Coordinating business development opportunities to foster sales #Taking care of the branch administration and management #Creating internship opportunities #Dealing with corporate houses for training their employees #Arranging different events and leading them along with the appropriate sponsors
#Conducting international standard seminars and webiners to influence learners #Motivating students to make themselves confident and active in Presentations #Making students capable of speaking in English Confidently and smartly #Turning the hardest topics into easier ones so that they are easy to understand and interesting to learn #Selling online and offline courses
#Cooperating with team mates and sharing ideas #Providing appropriate training, sharing knowledge & motivating the new team mates #Making cold calls and bringing sales through promoting product/service knowledge from the prospects of USA #Solving Customer’s queries over the phone #Dealing with customer’s objections & suggestions