Istanbul, Türkiye
Self-motivated individual with strong language, and teamwork skills, experienced in digital organizations, e-commerce and customer management.
• Own the communication and progress updates on multiple projects, assess performance against goals and realign internal/external stakeholders on project deliverables • Use data analysis to identify gaps, structure initiatives, recommend solutions and drive consensus on strategic inter-function business decisions • Dive deep and understand different upstream systems & processes that lead to product defects • Design structured scalable solutions to improve input and output processes and metrics. • Implementing programs to drive broader and deeper engagement of Amazon Selling Partners, thereby improving the adoption of the product. • Creation of reporting and metrics to demonstrate progress towards goals, provide new insights, and allow for regular updates to senior leadership
• Manage vendor relationships, negotiate contracts and execute pricing strategies. • Build and strengthen client relationships to achieve long-term partnerships • Maintain accurate client records, keeping track of any contract updates and renewals • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas • Assist with challenging client requests or issue escalations as needed