Abigail Pineda

Account Specialist at Credit Acceptance

Atlanta, Georgia, United States

About

Experience

  • Caregiving at Career Break
    Jan 2026 - Present · 6 mos

  • Account Specialist at Credit Acceptance
    Jan 2026

  • Solutions Specialist at Credit Acceptance
    Jul 2022 - Jan 2026 · 3 yrs 7 mos

    Documentation accurately. Coaching customers through complex issues. Reviewing accounts for risk for discrepancies. Manage high risk conversations. Support team members. Improve process. Auditing and policy interpretation.

  • Collections Specialist at Merchants Preferred
    Sep 2020 - Apr 2022 · 1 yr 8 mos

    Analysis, compliance investigation, handling claims and monitoring accounts. Investigation, handling claims and monitoring accounts. Cross team-collaboration.

  • Account Specialist at Aaron’s rent to own
    May 2019 - Feb 2020 · 10 mos

    Relationship building. Reviewing agreements for accuracy. Handling billing issue’s. Coordinating between departments.