New York, New York, United States
I work at the intersection of logistics, payments & technology. In my role at PayCargo, I spend my time speaking with freight forwarders, brokers, and logistics teams about how systems, workflows, and technology decisions shape day-to-day operations from documentation and invoicing to payments, reconciliation, and exception handling. Across those conversations, a consistent pattern emerges: growth is often constrained not by volume, but by fragmented tools, manual processes, and systems that don’t talk to each other. I use this space to share practical observations on logistics technology, automation, and how teams are applying tools (including AI) in realistic, operational ways.. no hype, no theory. Views are my own.
Commercial GTM lead for PayCargo Intelligence, the AI and automation product line within PayCargo. In the market today: AP Automation, Document Automation, Booking, and Quote Automation. Selling into freight forwarders, brokers, and shippers across North America and selected international markets. Rebuilt the commercial motion around a diagnostic-led model, discovery starts with operating maturity, not product demo. Pilots are scoped tightly, priced as paid engagements, and converted to production through written success criteria signed by the operating executive before kickoff. What I work on: Diagnostic-led discovery with COOs, CFOs, and operations leaders at mid-market forwarders and brokers · Pilot design, scoping, and pricing for AI deployments in AP, document extraction, exception management, and customer response · Pilot-to-production conversion and the first-90-days deployment motion · Customer-side change management — designing the human-in-the-loop pattern for new deployments · Cross-functional collaboration with Product, Engineering, and the AI team in Asia to translate operating reality into product roadmap input
1. Owned strategic relationships with Fortune 500 clients across manufacturing, retail, and tech, managing $2M+ in ARR across ocean & air freight procurement solutions. 2. Delivered measurable outcomes such as $2.5M in surfaced cost savings, 20% forecast accuracy improvement, and 60% reduction in manual analysis through automation and API enablement. 3. Led complex global engagements across U.S. and APAC procurement teams—driving adoption, retention, and expansion through tailored insights and executive-level reporting. 4. Turned detractors into champions by resolving data friction points and co-developing custom solutions in collaboration with Product, Engineering, and Data teams. Worked cross-functionally to launch scalable playbooks, pilot new platform features, and feed actionable voice-of-customer into product roadmap development. 5. Drove growth via expansion plays, increasing customer value through consultative QBRs, multi-threaded discovery, and positioning freight benchmarking as a strategic procurement lever. 6. Built credibility with technical buyers, contributing to the design of APIs and tools (e.g., CSV export utility) that improved usability and influenced roadmap priorities.
Xeneta is the leading ocean freight rate benchmarking and market intelligence platform transforming the shipping and logistics industry. Xeneta’s powerful reporting and analytics platform provides liner-shipping stakeholders the data they need to understand current and historical market behaviour – reporting live on market average and low/high movements for both short and long-term contracts. Xeneta’s data is comprised of over 300 million contracted container rates and covers over 160,000 global trade routes.
Saturn is an MSP (managed services provider) that partners with global technology manufacturers and SaaS companies, tailoring and implementing customized solutions for data center, cloud, big data and analytics solutions. 1. Achieved 120% overall quota attainment through developing and executing upsell strategies and tactics to drive sales opportunities, increase overall sales pipeline, and generate predictable and repeatable bookings. 2. Led a team comprising of the sales engineer, solutions architect and project manager in a rapidly changing environment to execute against a predefined customer success plans.
Qwoted is a PR tech platform that democratizes access to the media and helps businesses and brands secure earned media coverage. 1. Worked directly with CEO & CTO to develop a go-to-market strategy and to position Qwoted’s business value to target stakeholders. 2. Increased platform engagement by 76% through nurturing of strategic relationships and alliances with reporters from leading media publications including New York Times, Wall Street Journal, and Bloomberg
Doff logistics combines operational excellence and best in class analytics and tracking software to deliver world class, end to end logistics solutions for enterprise and mid market manufacturers. 1. Increased overall cargo volume by 11% month-to-month (total 1.6B pounds) by working the business owners and executives to expand large enterprise accounts nationally, targeting major manufacturing hubs in South Asia. 2. Retained high profile accounts (Hyundai Group and Apollo Tyers) accounting for 73% of annual YoY customer retention.