Türkiye
Contracts & RealTime Offerings Manager at Turkcell IT division
• Analyzing business requirements, providing technical solutions to meet the expectation. Organizing multi-domain interactions. • As a Roaming Account Manager, following the company-wised Roaming related demands and finding relevant internal contacts and solutions. • Taking part and full responsibility as Analysis Leader within projects. Working in conjuction with Project Managers to be on track. • Manage life cycle of certain services related with voice, sms, data charging nodes. • Working as a tester as well for newly integrated features. • Consultation for business and other technical groups • Vendor Management • Supporting Operational Departments and solving customer complaints. • 2013 CXO prize for a special profitable integration • Instructor at Turkcell Akademi in Data Charing protocols area
Online charging system operation engineer
• Installation, integration, testing and getting acceptance of the charging system in Ericsson Turkey and its affiliated countries. • Develop competence in new products and integrate, support customer for end-to-end solution • Had an experience within a multinational project environment in several countries as Israel, Greece, Libya, Ghana, Rwanda, Egypt, Azerbaijan. • Rewarded as Global Key contributor within Global Ericsson.