Chattogram, Bangladesh
Providing corporate SIM solutions and ICT/digital services to designated corporate clients. Conducting daily visits to potential customers and preparing visit reports. Maintaining regular follow-up with existing clients and offering customized ICT solutions. Willingness to visit corporate offices and market areas as required.
Customer Relationship Management: Managing and maintaining strong relationships with existing and potential clients to ensure long-term loyalty and satisfaction. Strategic Planning: Implementing CRM strategies to improve customer engagement and streamline communication processes within the Agrabad branch. Conflict Resolution: Addressing client grievances and providing timely solutions to maintain the brand’s reputation. Data Management: Overseeing client databases and analyzing customer feedback to provide actionable insights for the management team. Cross-functional Collaboration: Coordinating with other departments to ensure a seamless service delivery experience for clients.
Delivered creative design solutions using Adobe Photoshop and Illustrator. Developed visual content for digital and print media, ensuring brand consistency and high-impact visuals.
Supported factory operations and administration, ensuring efficient day-to-day management in a leading manufacturing environment. Utilized advanced MS Office skills for documentation, reporting, and data management. Assisted with store and distribution tasks, contributing to smooth workflow and timely delivery of materials. Collaborated with cross-functional teams to support production and administrative functions. Maintained digital records and contributed to process improvements within the office and factory setting.
Authored articles and web content, demonstrating clarity, creativity, and audience engagement. Maintained consistency and accuracy in all written materials.